ElderGrade
C

65.7/100

Average

The Heritage At Lowman Rehab And Healthcare

201 Fortress Drive, White Rock, SC 29177

CMS 1/5 stars #9 of 14 in Richland County (803) 732-3000
Certified beds
152
Occupancy
85%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $14,664 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

24.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -1.8 for 22 total citations against a national median of 17

Staffing

22.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.6 total nurse hours per resident per day (national median 3.77)
  • 0.59 RN hours per resident per day
  • Weekend staffing drops 16% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 46% of nursing staff left in the last year

Resident outcomes

2/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 1 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $14,664 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.11 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.59 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.45 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: December 9, 2025 (8 months ago).

F Dec 9, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Dec 9, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Dec 9, 2025 F0561

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Dec 9, 2025 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

D Aug 6, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

E Sep 4, 2024 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

E Sep 4, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

E Sep 4, 2024 F0883

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
LUTHERAN HOMES OF SC, INC. Organization DIRECT OWNERSHIP INTEREST
COLEMAN, CHARLES Individual CORPORATE OFFICER
SHEPKE, FRANK Individual CORPORATE OFFICER
COLEMAN, CHARLES Individual OPERATIONAL/MANAGERIAL CONTROL
KNOWLES, AMANDA Individual OPERATIONAL/MANAGERIAL CONTROL
CURANA HEALTH OF SOUTH CAROLINA PC Organization ADP OF THE SNF
FORVIS MAZARS LLP Organization ADP OF THE SNF
LUTHERAN HOMES OF SC, INC. Organization ADP OF THE SNF
PHARMACY CORPORATION OF AMERICA Organization ADP OF THE SNF
SPECTRUM PARENT, INC. Organization ADP OF THE SNF
COLEMAN, CHARLES Individual ADP OF THE SNF
KNOWLES, AMANDA Individual ADP OF THE SNF

What families say

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Common questions about The Heritage At Lowman Rehab And Healthcare

What is the ElderGrade for The Heritage At Lowman Rehab And Healthcare? +

The Heritage At Lowman Rehab And Healthcare holds an ElderGrade of C (65.7 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Heritage At Lowman Rehab And Healthcare? +

Residents receive an average of 4.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Heritage At Lowman Rehab And Healthcare been cited for harming residents? +

Yes. 1 of the 24 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does The Heritage At Lowman Rehab And Healthcare accept Medicaid? +

Yes, The Heritage At Lowman Rehab And Healthcare is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.