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C

60/100

Average

The Heights Of Tyler

2650 Elkton Trail, Tyler, TX 75703

CMS 3/5 stars #9 of 17 in Smith County (903) 266-7200
Certified beds
120
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on The Heights Of Tyler

The Heights of Tyler runs 3.13 nurse hours per resident day, roughly 19 percent under the national average, and weekend coverage dips about 12 percent below what it manages on weekdays. That thin margin sits behind a staffing rating of 1 out of 5 even though the home's last inspection in February 2026 produced a 4-star health inspection result. Turnover adds another layer: 56.1 percent of staff leave annually, well above the 45.8 percent national figure. The current record lists 21 deficiencies, one involving harm or jeopardy and one abuse-related, plus a $14,276 fine. Ownership is for-profit partnership. The inspection picture looks better than the day-to-day staffing reality.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability3/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.24 total nurse hours per resident per day (national median 3.77)
  • →0.26 RN hours per resident per day
  • →Weekend staffing drops 12% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →56% of nursing staff left in the last year
  • →-2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.13 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.26 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.75 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover56.10%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 25, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of TOUCHSTONE COMMUNITIES, which operates 25 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about The Heights Of Tyler

What is the ElderGrade for The Heights Of Tyler? +

The Heights Of Tyler holds an ElderGrade of C (60 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Heights Of Tyler? +

Residents receive an average of 3.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Heights Of Tyler been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Heights Of Tyler accept Medicaid? +

Yes, The Heights Of Tyler is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.