93/100
Excellent
4718 Hallmark Dr, Houston, TX 77056
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: January 16, 2025 (1 year ago). That inspection produced no citations — the findings below are older.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BELLOWS, WARREN | Individual | CORPORATE DIRECTOR | — |
| DARDEN, SHARON | Individual | CORPORATE DIRECTOR | — |
| DYAR, ROBERT | Individual | CORPORATE DIRECTOR | — |
| HARTMAN, JOHN | Individual | CORPORATE DIRECTOR | — |
| HUDSON, JOHN | Individual | CORPORATE DIRECTOR | — |
| LAKIN, JUDY | Individual | CORPORATE DIRECTOR | — |
| BRALY, LOCKE | Individual | CORPORATE OFFICER | — |
| ELLEDGE, DAVID | Individual | CORPORATE OFFICER | — |
| NASH, JEFFREY | Individual | CORPORATE OFFICER | — |
| DARDEN, SHARON | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| DYAR, ROBERT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| FAIR, FAIRFAX | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
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The Hallmark holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 5.33 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 16 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, The Hallmark is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.