ElderGrade
A

92/100

Excellent

The Arbor

300 Clynelish Close, Pittsboro, NC 27312

CMS 5/5 stars #1 of 3 in Chatham County (919) 545-2690
Certified beds
16
Occupancy
73%
Ownership
Non-profit
Accepts
Medicare

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • $6,350 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

27/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.72 total nurse hours per resident per day (national median 3.77)
  • 1.2 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 0% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $6,350 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.46 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.20 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.00 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 0.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: April 15, 2026 (4 months ago). That inspection produced no citations — the findings below are older.

F Mar 12, 2025 F0851

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

No actual harm, potential for more than minimal harm

E Jan 10, 2024 F0760

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D Jan 10, 2024 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Jan 10, 2024 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Jan 10, 2024 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

B Jan 10, 2024 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, minimal potential

Who owns this home

Full record
Owner Type Role Since
CANNON, ROB Individual CORPORATE DIRECTOR
CHAPMAN, LISA Individual CORPORATE DIRECTOR
DE ST. AUBIN, DENIS Individual CORPORATE DIRECTOR
KAHLER, H. RICHARD Individual CORPORATE DIRECTOR
MARSHALL, ROBERT Individual CORPORATE DIRECTOR
MCKENNA, GARY Individual CORPORATE DIRECTOR
MEYER AUSTIN, LEAH Individual CORPORATE DIRECTOR
PERRY, DAVID Individual CORPORATE DIRECTOR
RIMER, ALAN Individual CORPORATE DIRECTOR
WILSON, STAN Individual CORPORATE DIRECTOR
WINTER, CHRISTINA Individual CORPORATE DIRECTOR
ZIMMER, ROBERT Individual CORPORATE DIRECTOR

What families say

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Common questions about The Arbor

What is the ElderGrade for The Arbor? +

The Arbor holds an ElderGrade of A (92 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at The Arbor? +

Residents receive an average of 4.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has The Arbor been cited for harming residents? +

No. None of the 6 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does The Arbor accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.