64/100
Average
Tennessee State Veterans Home- Cleveland
1940 Westland Drive, Cleveland, TN 37311
- Certified beds
- 108
- Occupancy
- 94%
- Ownership
- Government
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Abuse icon on record
CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.
$13,520 in federal fines
CMS has fined this facility across 1 penalty action(s).
Our read on Tennessee State Veterans Home- Cleveland
Tennessee State Veterans Home in Cleveland runs five hours of nursing care per resident per day, about 30% above the national average, and its last inspection in January 2026 came back clean enough to earn a top federal rating. The tradeoff is consistency: weekend staffing drops roughly 14% below weekday levels, and 56.1% of staff turned over in a year, well above the 45.8% national figure, that churn matters more in a home where five deficiencies sit on record, including one tied to harm or jeopardy and one abuse-related. As a state-run facility, it answers to public oversight rather than a private operator. Strong numbers overall, but ask how weekends and new hires are actually handled.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
25/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.52 total nurse hours per resident per day (national median 3.77)
- →0.57 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →56% of nursing staff left in the last year
Resident outcomes
9/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →3 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$13,520 in federal fines across 1 action(s)
Grade ceiling applied
- Capped at 64 (grade C), CMS abuse icon on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 22, 2026 (9 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of TENNESSEE STATE VETERANS' HOME, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Tennessee State Veterans Home- Cleveland
What is the ElderGrade for Tennessee State Veterans Home- Cleveland? +
Tennessee State Veterans Home- Cleveland holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Tennessee State Veterans Home- Cleveland? +
Residents receive an average of 5.03 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Tennessee State Veterans Home- Cleveland been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Tennessee State Veterans Home- Cleveland accept Medicaid? +
Yes, Tennessee State Veterans Home- Cleveland is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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