76.5/100
Above average
Telford Terrace
1025 Robert L Telford Drive, Richmond, KY 40475
- Certified beds
- 26
- Occupancy
- 82%
- Ownership
- Non-profit
- Accepts
- Medicare
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 89%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Telford Terrace
Telford Terrace runs a small 26-bed nonprofit home in Richmond, and the raw staffing number looks strong: 4.71 nurse hours per resident day, roughly 22% above the national average. The catch is who's providing that care. Annual turnover sits at 89.3%, nearly double the national figure, and weekends run about 18% thinner than weekdays, so the coverage families see on a Tuesday may not resemble a Sunday. Inspections are recent and the health rating is strong, but seven deficiencies are on record, one serious enough to reach harm or jeopardy level. Nothing here suggests danger, just a home where consistent hands are harder to keep than the numbers alone imply.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
24.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.96 total nurse hours per resident per day (national median 3.77)
- →1.1 RN hours per resident per day
- →Weekend staffing drops 18% against weekdays
Staff stability
0/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →89% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: December 11, 2025 (10 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Telford Terrace
What is the ElderGrade for Telford Terrace? +
Telford Terrace holds an ElderGrade of B (76.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Telford Terrace? +
Residents receive an average of 4.71 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Telford Terrace been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Telford Terrace accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
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