ElderGrade
A

93/100

Excellent

Tel Hai Retirement Community

1200 Tel Hai Circle, Honey Brook, PA 19344

CMS 5/5 stars #2 of 20 in Chester County (610) 273-9333
Certified beds
119
Occupancy
57%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.75 total nurse hours per resident per day (national median 3.77)
  • 1.5 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 25% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.41 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.50 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.93 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 25.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: November 21, 2025 (9 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of FRIENDS SERVICES FOR THE AGING, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MANUFACTURERS & TRADERS TRUST COMPANY Organization 5% OR GREATER MORTGAGE INTEREST
BARNETT, JAMES Individual CORPORATE DIRECTOR
BEIDLER, LEANNE Individual CORPORATE DIRECTOR
BERING, EVA Individual CORPORATE DIRECTOR
BOLAND, JEFF Individual CORPORATE DIRECTOR
BREDEMAN, SALLY Individual CORPORATE DIRECTOR
BRUBAKER, ANDREW Individual CORPORATE DIRECTOR
CHURCHILL, CHRISTOPHER Individual CORPORATE DIRECTOR
EBERT, ERIC Individual CORPORATE DIRECTOR
KING, WENDEL Individual CORPORATE DIRECTOR
LEAR, JOHN Individual CORPORATE DIRECTOR
MARTIN, SHELDON Individual CORPORATE DIRECTOR

What families say

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Common questions about Tel Hai Retirement Community

What is the ElderGrade for Tel Hai Retirement Community? +

Tel Hai Retirement Community holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Tel Hai Retirement Community? +

Residents receive an average of 5.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Tel Hai Retirement Community been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Tel Hai Retirement Community accept Medicaid? +

Yes, Tel Hai Retirement Community is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.