77.5/100
Above average
Surprise Health And Rehabilitation Center
14660 West Parkwood Drive, Surprise, AZ 85374
- Certified beds
- 110
- Occupancy
- 91%
- Ownership
- For-profit
- Accepts
- Medicare
Our read on Surprise Health And Rehabilitation Center
Surprise Health and Rehabilitation Center runs 5.05 nurse hours per resident day, roughly a third more than the national average, and its quality measure rating is as high as CMS gives. That's the good news. The staffing star tells a different story, it's a 2 out of 5, in part because weekend coverage drops about 16% below the home's own weekday level, so the average hides a thinner weekend shift. Turnover sits at 40.9%, a bit better than the 45.8% national figure, and the home's eight deficiencies include nothing tied to harm, jeopardy, or abuse. The last inspection was March 2026, so the record is current.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
10.5/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.08 total nurse hours per resident per day (national median 3.77)
- →0.89 RN hours per resident per day
- →Weekend staffing drops 16% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →41% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: March 27, 2026 (7 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of THE ENSIGN GROUP, which operates 344 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Surprise Health And Rehabilitation Center
What is the ElderGrade for Surprise Health And Rehabilitation Center? +
Surprise Health And Rehabilitation Center holds an ElderGrade of B (77.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Surprise Health And Rehabilitation Center? +
Residents receive an average of 5.05 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Surprise Health And Rehabilitation Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Surprise Health And Rehabilitation Center accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
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