79/100
Above average
Sunterra Springs Independence
19200 E 37Th Terrace S, Independence, MO 64057
- Certified beds
- 38
- Occupancy
- 97%
- Ownership
- For-profit
- Accepts
- Medicare
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 65%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on Sunterra Springs Independence
Sunterra Springs Independence runs a small 38-bed operation under for-profit LLC ownership, and the raw staffing number looks decent, 4.11 nurse hours per resident day, roughly 7% above the national average. But that average hides two things: weekend coverage drops about 13% below the home's own weekday level, and annual turnover sits at 65.4% against a national 45.8%. When nearly two-thirds of your nursing staff leaves each year, consistent care gets hard to sustain. The 22 deficiencies on record include 4 tied to abuse, though none reached harm or jeopardy level, and the most recent inspection was February 2025. Strong quality measure scores and a 4-star inspection rating are real, but the staffing picture is shakier than the headline number suggests.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
22/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.86 total nurse hours per resident per day (national median 3.77)
- →0.97 RN hours per resident per day
- →Weekend staffing drops 13% against weekdays
Staff stability
2/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →65% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: February 10, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of SUNTERRA SPRINGS, which operates 4 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
Write a reviewNo family reviews yet for Sunterra Springs Independence. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Sunterra Springs Independence
What is the ElderGrade for Sunterra Springs Independence? +
Sunterra Springs Independence holds an ElderGrade of B (79 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Sunterra Springs Independence? +
Residents receive an average of 4.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Sunterra Springs Independence been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Sunterra Springs Independence accept Medicaid? +
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.
- Add another