64/100
Average
St Luke Lutheran Community-Portage Lakes
615 Latham Ln, Akron, OH 44319
- Certified beds
- 56
- Occupancy
- 84%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
Nursing staff turnover of 81%
High turnover means residents rarely see the same caregiver twice. The national average is about 50%.
Our read on St Luke Lutheran Community-Portage Lakes
St Luke Lutheran Community-Portage Lakes is a 56-bed nonprofit in Akron, and the numbers tell a split story. Nurse staffing sits at 3.15 hours per resident day, roughly 18% under the national average, and the weekend gap makes it thinner when families visit most. An 81% annual turnover rate, nearly double the national figure, means the people caring for your relative are likely new and still learning the building. Inspections look better: the last one was in November 2024, and the record shows 24 deficiencies, three tied to abuse and one serious enough to cause harm. High quality-measure scores and a 4-star inspection rating don't cancel out a 1-star staffing picture. Ask directly how they hold shifts together on weekends.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
9/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.05 total nurse hours per resident per day (national median 3.77)
- →0.21 RN hours per resident per day
- →Weekend staffing holds steady
Staff stability
0/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →81% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: November 27, 2024 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about St Luke Lutheran Community-Portage Lakes
What is the ElderGrade for St Luke Lutheran Community-Portage Lakes? +
St Luke Lutheran Community-Portage Lakes holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at St Luke Lutheran Community-Portage Lakes? +
Residents receive an average of 3.15 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has St Luke Lutheran Community-Portage Lakes been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does St Luke Lutheran Community-Portage Lakes accept Medicaid? +
Yes, St Luke Lutheran Community-Portage Lakes is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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