ElderGrade
C

61.6/100

Average

Springs Of Richmond, The

400 Industries Road, Richmond, IN 47374

CMS 3/5 stars #5 of 8 in Wayne County (765) 935-0135
Certified beds
70
Occupancy
70%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $25,760 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

15.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -6.4 for 35 total citations against a national median of 17

Staffing

17/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.33 total nurse hours per resident per day (national median 3.77)
  • 0.92 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 47% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $25,760 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.42 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.92 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.94 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 46.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 37 citations

Last standard health inspection: February 13, 2026 (6 months ago).

G Feb 13, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

E Feb 13, 2026 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Feb 13, 2026 F0677

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Feb 13, 2026 F0685

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

No actual harm, potential for more than minimal harm

D Feb 13, 2026 F0690

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

D Jan 29, 2026 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Jan 29, 2026 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Jan 29, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of TRILOGY HEALTH SERVICES, which operates 124 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
TRILOGY PRO SERVICES LLC Organization DIRECT OWNERSHIP INTEREST
TRILOGY PROPCO II LLC Organization DIRECT OWNERSHIP INTEREST
TRILOGY PROPERTY HOLDINGS LLC Organization INDIRECT OWNERSHIP INTEREST
AMERICAN HEALTHCARE REIT HOLDINGS LP Organization 5% OR GREATER MORTGAGE INTEREST
AMERICAN HEALTHCARE REIT INC Organization 5% OR GREATER MORTGAGE INTEREST
WELLTOWER INC Organization 5% OR GREATER MORTGAGE INTEREST
DYNES, SHELDON Individual CORPORATE DIRECTOR
PIDGEON, JOHN Individual CORPORATE DIRECTOR
SHORE, MARION Individual CORPORATE DIRECTOR
RHS PARTNERS OF RICHMOND, LLC Organization OPERATIONAL/MANAGERIAL CONTROL
MEIER, BENJAMIN Individual OPERATIONAL/MANAGERIAL CONTROL
REIS, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Springs Of Richmond, The

What is the ElderGrade for Springs Of Richmond, The? +

Springs Of Richmond, The holds an ElderGrade of C (61.6 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Springs Of Richmond, The? +

Residents receive an average of 4.42 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Springs Of Richmond, The been cited for harming residents? +

Yes. 2 of the 37 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Springs Of Richmond, The accept Medicaid? +

Yes, Springs Of Richmond, The is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.