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B

70.5/100

Above average

Southern Oaks Therapy And Living Center

3350 Bonnie View Rd, Dallas, TX 75216

CMS 3/5 stars #28 of 82 in Dallas County (469) 320-4400
Certified beds
150
Occupancy
47%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Southern Oaks Therapy And Living Center

Southern Oaks runs lean on nursing staff, 2.62 hours per resident per day against a national average of 3.86, roughly a third less. Weekends dip about 5% below its own weekday level, so the thinnest coverage lands when families tend to visit. The 21 deficiencies on record don't include any at the harm or jeopardy level and none tied to abuse, which matters. The trade-off shows up elsewhere: strong quality measures, middling inspections, and staffing that pulls the overall picture down. State surveyors were last in the building in September 2025, so the inspection record is recent. Ask what the direct-care aide-to-resident ratio looks like on a Sunday afternoon.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing8/30Stability7.5/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.53 total nurse hours per resident per day (national median 3.77)
  • →0.28 RN hours per resident per day
  • →Weekend staffing drops 5% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →No turnover figure reported, scored neutral

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day2.62 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.28 hrs
National average 0.69 hrsBelow average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.48 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnoverNot reported

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 10, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Southern Oaks Therapy And Living Center

What is the ElderGrade for Southern Oaks Therapy And Living Center? +

Southern Oaks Therapy And Living Center holds an ElderGrade of B (70.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Southern Oaks Therapy And Living Center? +

Residents receive an average of 2.62 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Southern Oaks Therapy And Living Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Southern Oaks Therapy And Living Center accept Medicaid? +

Yes, Southern Oaks Therapy And Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.