ElderGrade
C

69.1/100

Average

Southern Oaks Therapy And Living Center

3350 Bonnie View Rd, Dallas, TX 75216

CMS 3/5 stars #11 of 81 in Dallas County (469) 320-4400
Certified beds
150
Occupancy
47%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

28.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -1.4 for 21 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.53 total nurse hours per resident per day (national median 3.77)
  • 0.28 RN hours per resident per day
  • Weekend staffing drops 5% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.62 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.28 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.48 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 21 citations

Last standard health inspection: September 10, 2025 (11 months ago).

E May 21, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D May 7, 2026 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

E Apr 21, 2026 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Feb 15, 2026 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

D Feb 15, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Feb 6, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

E Jan 14, 2026 F0690 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

No actual harm, potential for more than minimal harm

E Sep 10, 2025 F0559 From a complaint

Resident Rights Deficiencies

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
BROWN, DEANDRE Individual MANAGING CONTROL - GOVERNING BODY
LEO, NICHOLAS Individual MANAGING CONTROL - GOVERNING BODY
THOMPSON, JOHNNY Individual MANAGING CONTROL - GOVERNING BODY
THOMPSON, JOHNNY Individual CORPORATE DIRECTOR
BURNAM, SOON Individual CORPORATE OFFICER
KEETCH, CHAD Individual CORPORATE OFFICER
GULF PRAIRIE HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
BROWN, DEANDRE Individual OPERATIONAL/MANAGERIAL CONTROL
LEO, NICHOLAS Individual OPERATIONAL/MANAGERIAL CONTROL
BONNIE VIEW HEALTH HOLDINGS LLC Organization ADP OF THE SNF
ENSIGN SERVICES INC Organization ADP OF THE SNF
GULF PRAIRIE HEALTHCARE LLC Organization ADP OF THE SNF

What families say

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Common questions about Southern Oaks Therapy And Living Center

What is the ElderGrade for Southern Oaks Therapy And Living Center? +

Southern Oaks Therapy And Living Center holds an ElderGrade of C (69.1 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Southern Oaks Therapy And Living Center? +

Residents receive an average of 2.62 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Southern Oaks Therapy And Living Center been cited for harming residents? +

No. None of the 21 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Southern Oaks Therapy And Living Center accept Medicaid? +

Yes, Southern Oaks Therapy And Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.