ElderGrade
C

59.5/100

Average

South Shore Health & Rehabilitation Center

353 Tyler St, Gary, IN 46402

CMS 1/5 stars #9 of 20 in Lake County (219) 886-7070
Certified beds
100
Occupancy
76%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • Nursing staff turnover of 62%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

17.5/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years
  • -8.5 for 41 total citations against a national median of 17

Staffing

20/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.79 total nurse hours per resident per day (national median 3.77)
  • 0.69 RN hours per resident per day
  • Weekend staffing drops 12% against weekdays

Staff stability

3/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 62% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.01 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.69 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.53 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 61.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 54 citations

Last standard health inspection: September 22, 2025 (11 months ago).

E May 18, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Feb 17, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

F Sep 22, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Sep 22, 2025 F0805

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

E Sep 22, 2025 F0921

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

No actual harm, potential for more than minimal harm

D Sep 22, 2025 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Sep 22, 2025 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Sep 22, 2025 F0554

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of STERLING HEALTHCARE, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
IBEKIE, ORANU Individual CONTRACTED MANAGING EMPLOYEE
BIRN, PHILLIP Individual W-2 MANAGING EMPLOYEE
SANDERS, CAITLIN Individual W-2 MANAGING EMPLOYEE
BENNETT, ADAM Individual CORPORATE DIRECTOR
HUTTON, CHARLES Individual CORPORATE DIRECTOR
KAUFFMAN, CLINTON Individual CORPORATE DIRECTOR
LEMAN, VALERIE Individual CORPORATE DIRECTOR
MCKAY, MICHAEL Individual CORPORATE DIRECTOR
SMITH, JENNIFER Individual CORPORATE DIRECTOR
WHITE, TAYLOR Individual CORPORATE DIRECTOR
MALOTT, GREGG Individual CORPORATE OFFICER
MAYBACH PARTNERS, LLC Organization OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about South Shore Health & Rehabilitation Center

What is the ElderGrade for South Shore Health & Rehabilitation Center? +

South Shore Health & Rehabilitation Center holds an ElderGrade of C (59.5 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at South Shore Health & Rehabilitation Center? +

Residents receive an average of 4.01 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has South Shore Health & Rehabilitation Center been cited for harming residents? +

Yes. 1 of the 54 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does South Shore Health & Rehabilitation Center accept Medicaid? +

Yes, South Shore Health & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.