61.4/100
Average
573 Granby Rd, South Hadley, MA 01075
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: May 27, 2025 (1 year ago).
Environmental Deficiencies
Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| FRAIOLI, PATRICK | Individual | CORPORATE DIRECTOR | — |
| KOPPENHEFFER, ALEX | Individual | CORPORATE DIRECTOR | — |
| WHEELER, SCOTT | Individual | CORPORATE DIRECTOR | — |
| CUZZUPOLI, JOSEPH | Individual | CORPORATE OFFICER | — |
| CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUST | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| FRAIOLI, PATRICK | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| KOPPENHEFFER, ALEX | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| WHEELER, SCOTT | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| CUZZUPOLI FAMILY 2011 IRREVOCABLE TRUST | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| CUZZUPOLI, JOSEPH | Individual | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
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South Hadley Rehabilitation And Nursing Center holds an ElderGrade of C (61.4 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.34 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 56 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, South Hadley Rehabilitation And Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.