ElderGrade
D

53/100

Below average

Soldiers And Sailors Memorial Hospital Extended Ca

418 North Main Street, Penn Yan, NY 14527

CMS 1/5 stars #2 of 2 in Yates County (315) 531-2730
Certified beds
152
Occupancy
88%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $21,733 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 18/30 Stability 2/15 Outcomes 5/15 Enforcement 8/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

18/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.03 total nurse hours per resident per day (national median 3.77)
  • 0.46 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $21,733 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.57 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.46 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.20 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 68.30%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 16 citations

Last standard health inspection: November 4, 2024 (1 year ago).

K Nov 4, 2024 F0700

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Cor...

Immediate jeopardy to resident health or safety

E Nov 4, 2024 F0909

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0688

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

No actual harm, potential for more than minimal harm

D Nov 4, 2024 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Sep 30, 2022 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

B Sep 30, 2022 F0575

Resident Rights Deficiencies

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

No actual harm, minimal potential

Who owns this home

Full record
Owner Type Role Since
ABRAHAM, KYLENE Individual CORPORATE DIRECTOR
ADAMS, JAMES Individual CORPORATE DIRECTOR
ANDERSON, ROBERT Individual CORPORATE DIRECTOR
BURRALL, THOMAS Individual CORPORATE DIRECTOR
CHENEY, JAMES Individual CORPORATE DIRECTOR
COLLINS, CRAIG Individual CORPORATE DIRECTOR
DENSMORE, CRAIG Individual CORPORATE DIRECTOR
DEVANEY, CHEVANNE Individual CORPORATE DIRECTOR
GOLDSTEIN, STEVEN Individual CORPORATE DIRECTOR
GRIFFIN, STEPHEN Individual CORPORATE DIRECTOR
HALLINGS, RYAN Individual CORPORATE DIRECTOR
KOCZENT, TRISHA Individual CORPORATE DIRECTOR

What families say

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Common questions about Soldiers And Sailors Memorial Hospital Extended Ca

What is the ElderGrade for Soldiers And Sailors Memorial Hospital Extended Ca? +

Soldiers And Sailors Memorial Hospital Extended Ca holds an ElderGrade of D (53 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Soldiers And Sailors Memorial Hospital Extended Ca? +

Residents receive an average of 3.57 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Soldiers And Sailors Memorial Hospital Extended Ca been cited for harming residents? +

Yes. 1 of the 16 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Soldiers And Sailors Memorial Hospital Extended Ca accept Medicaid? +

Yes, Soldiers And Sailors Memorial Hospital Extended Ca is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.