ElderGrade
C

64/100

Average

Silvercrest

144 45 87Th Avenue, Jamaica, NY 11435

CMS 2/5 stars #42 of 56 in Queens County (718) 480-4026
Certified beds
320
Occupancy
91%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $24,850 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

12/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.96 total nurse hours per resident per day (national median 3.77)
  • 1.1 RN hours per resident per day
  • Weekend staffing drops 6% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 19% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $24,850 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.93 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.10 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.70 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 19.30%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 16 citations

Last standard health inspection: December 19, 2024 (1 year ago).

J Feb 21, 2025 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

F Dec 19, 2024 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

No actual harm, potential for more than minimal harm

E Dec 19, 2024 F0570

Resident Rights Deficiencies

Assure the security of all personal funds of residents deposited with the facility.

No actual harm, potential for more than minimal harm

E Dec 19, 2024 F0576

Resident Rights Deficiencies

Ensure residents have reasonable access to and privacy in their use of communication methods.

No actual harm, potential for more than minimal harm

E Dec 19, 2024 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0561 From a complaint

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0568

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

No actual harm, potential for more than minimal harm

D Dec 19, 2024 F0732

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
NEMNOM, ELIAS Individual W-2 MANAGING EMPLOYEE
TRETOLA, MICHAEL Individual W-2 MANAGING EMPLOYEE
COTE-TAYLOR, ANNE Individual CORPORATE DIRECTOR
EVANS, RICHARD Individual CORPORATE DIRECTOR
IENUSO, JOSEPH Individual CORPORATE DIRECTOR
MALATYALI, BURAK Individual CORPORATE DIRECTOR
MILLS, STEPHEN Individual CORPORATE DIRECTOR
MUCARIA, JACLYN Individual CORPORATE DIRECTOR
O'TOOLE, NANCY Individual CORPORATE DIRECTOR
PEREZ, CESAR Individual CORPORATE DIRECTOR
PERUGGI, REGINA Individual CORPORATE DIRECTOR
WESTERVELT, KAREN Individual CORPORATE DIRECTOR

What families say

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Common questions about Silvercrest

What is the ElderGrade for Silvercrest? +

Silvercrest holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Silvercrest? +

Residents receive an average of 3.93 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Silvercrest been cited for harming residents? +

Yes. 1 of the 16 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Silvercrest accept Medicaid? +

Yes, Silvercrest is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.