ElderGrade
F

29/100

Poor

Signature Health Of Portland Rehab & Wellness Cent

215 Highland Circle Drive, Portland, TN 37148

CMS 1/5 stars #6 of 6 in Sumner County (615) 325-9263
Certified beds
112
Occupancy
59%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 9 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $171,234 in federal fines

    CMS has fined this facility across 5 penalty action(s).

  • Nursing staff turnover of 68%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 6 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.54 total nurse hours per resident per day (national median 3.77)
  • 0.81 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 68% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $171,234 in federal fines across 5 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.69 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.81 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.15 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 67.90%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: December 4, 2025 (8 months ago).

G Dec 4, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

E Dec 4, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

G Sep 11, 2025 F0692 From a complaint

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Actual harm to a resident

J Apr 11, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Apr 11, 2025 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

J Apr 11, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

F Apr 11, 2025 F0867 From a complaint

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

No actual harm, potential for more than minimal harm

D Apr 11, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of SIGNATURE HEALTHCARE, which operates 68 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MASDEN, TYLER Individual W-2 MANAGING EMPLOYEE
HARRISON, JOHN Individual CORPORATE OFFICER
SIGNATURE HEALTHCARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
JJLA LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
LPSNF LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WHEATEN LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
STEIER III, ELMER Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
DISTINCT GROUP HOLDINGS, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Signature Health Of Portland Rehab & Wellness Cent

What is the ElderGrade for Signature Health Of Portland Rehab & Wellness Cent? +

Signature Health Of Portland Rehab & Wellness Cent holds an ElderGrade of F (29 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Signature Health Of Portland Rehab & Wellness Cent? +

Residents receive an average of 3.69 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Signature Health Of Portland Rehab & Wellness Cent been cited for harming residents? +

Yes. 9 of the 24 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Signature Health Of Portland Rehab & Wellness Cent accept Medicaid? +

Yes, Signature Health Of Portland Rehab & Wellness Cent is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.