ElderGrade
A

90/100

Excellent

Shorehaven Hlth & Rehab Ctr

1305 W Wisconsin Ave, Oconomowoc, WI 53066

CMS 5/5 stars #2 of 17 in Waukesha County (262) 567-8341
Certified beds
88
Occupancy
83%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

26/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.55 total nurse hours per resident per day (national median 3.77)
  • 1.33 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 39% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record
  • -2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.41 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.33 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.87 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 38.80%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 10 citations

Last standard health inspection: June 11, 2025 (1 year ago).

D Mar 5, 2026 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Mar 5, 2026 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

F Jun 11, 2025 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Jun 11, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

G Jun 25, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

E Feb 22, 2024 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

G Nov 14, 2022 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

Who owns this home

Full record
Owner Type Role Since
BERGIN, SCOTT Individual W-2 MANAGING EMPLOYEE
BORAY, JOHATHAN Individual CORPORATE DIRECTOR
BOYER-RUAN, BETH Individual CORPORATE DIRECTOR
BUSCEMI, ALFONSO Individual CORPORATE DIRECTOR
LAMMERS, JOEL Individual CORPORATE DIRECTOR
LENTZ, WILLIAM Individual CORPORATE DIRECTOR
MAYER, ROGER Individual CORPORATE DIRECTOR
MILLER, MARY Individual CORPORATE DIRECTOR
O'MALLEY, MARY Individual CORPORATE DIRECTOR
RATZEL, MARY LEE Individual CORPORATE DIRECTOR
SOKOP, MARY Individual CORPORATE DIRECTOR
BERGIN, SCOTT Individual CORPORATE OFFICER

What families say

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Common questions about Shorehaven Hlth & Rehab Ctr

What is the ElderGrade for Shorehaven Hlth & Rehab Ctr? +

Shorehaven Hlth & Rehab Ctr holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shorehaven Hlth & Rehab Ctr? +

Residents receive an average of 5.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shorehaven Hlth & Rehab Ctr been cited for harming residents? +

Yes. 2 of the 10 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Shorehaven Hlth & Rehab Ctr accept Medicaid? +

Yes, Shorehaven Hlth & Rehab Ctr is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.