ElderGrade
A

86/100

Excellent

Shannondale Of Maryville Health Care Center

803 Shannondale Way, Maryville, TN 37803

CMS 5/5 stars #1 of 6 in Blount County (865) 982-4599
Certified beds
44
Occupancy
89%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.9 total nurse hours per resident per day (national median 3.77)
  • 1.08 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 57% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.46 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.08 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.09 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 57.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 11, 2026 (5 months ago). That inspection produced no citations — the findings below are older.

D Sep 4, 2025 F0585 From a complaint

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

No actual harm, potential for more than minimal harm

D Sep 4, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Sep 4, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

F Jul 7, 2022 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

D Jul 7, 2022 F0661

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

No actual harm, potential for more than minimal harm

E Aug 21, 2019 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
MAXWELL, DAVID Individual W-2 MANAGING EMPLOYEE
TAYLOR, TODD Individual W-2 MANAGING EMPLOYEE
BOOKER, MELINDA Individual CORPORATE DIRECTOR
CRISWELL, REBECCA Individual CORPORATE DIRECTOR
DALTON, ROY Individual CORPORATE DIRECTOR
JARVIS, STUART Individual CORPORATE DIRECTOR
JONES, DEBORAH Individual CORPORATE DIRECTOR
KEASLING, DALE Individual CORPORATE DIRECTOR
MARTIN, SANDRA Individual CORPORATE DIRECTOR
WEST, CHARLES Individual CORPORATE DIRECTOR
TAYLOR, TODD Individual CORPORATE OFFICER
TAYLOR, TODD Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Shannondale Of Maryville Health Care Center

What is the ElderGrade for Shannondale Of Maryville Health Care Center? +

Shannondale Of Maryville Health Care Center holds an ElderGrade of A (86 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shannondale Of Maryville Health Care Center? +

Residents receive an average of 4.46 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shannondale Of Maryville Health Care Center been cited for harming residents? +

No. None of the 6 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Shannondale Of Maryville Health Care Center accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.