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A

93/100

Excellent

Shands Jacksonville Medical Center

580 W 8Th Street, Jacksonville, FL 32209

CMS 5/5 stars #3 of 34 in Duval County (904) 244-1812
Certified beds
56
Occupancy
100%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Shands Jacksonville Medical Center

Shands Jacksonville runs a tight ship. Nurse staffing sits at 5.79 hours per resident day, roughly half again the national average of 3.86, and only about 27% of the nursing staff turns over in a year, well under the 45.8% national figure. Weekend coverage dips around 14% below weekday levels, the one soft spot worth asking about. The inspection record is spotless: zero deficiencies, none at harm level, none abuse-related, with the most recent survey in February 2026. This is a nonprofit hospital-based unit with 56 beds, and its staffing and quality scores back up what the numbers say.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing26/30Stability15/15Outcomes12/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.94 total nurse hours per resident per day (national median 3.77)
  • →3.06 RN hours per resident per day
  • →Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →27% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.79 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours3.06 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.99 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover27.10%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 12, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Shands Jacksonville Medical Center

What is the ElderGrade for Shands Jacksonville Medical Center? +

Shands Jacksonville Medical Center holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shands Jacksonville Medical Center? +

Residents receive an average of 5.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shands Jacksonville Medical Center been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Shands Jacksonville Medical Center accept Medicaid? +

Yes, Shands Jacksonville Medical Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.