ElderGrade
F

36/100

Poor

Shalom Gardens Health & Rehabilitation

1600 John Rolfe Parkway, Richmond, VA 23233

CMS 1/5 stars #9 of 13 in Henrico County (804) 750-2183
Certified beds
101
Occupancy
97%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $12,177 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 66%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 2 immediate-jeopardy citation(s) in the last 3 years
  • -4 for 1 actual-harm citation(s) in the last 3 years

Staffing

13/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.39 total nurse hours per resident per day (national median 3.77)
  • 0.56 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

0/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 66% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $12,177 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.72 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.56 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.19 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 65.80%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 49 citations

Last standard health inspection: June 28, 2024 (2 years ago).

J May 6, 2026 F0678 From a complaint

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Immediate jeopardy to resident health or safety

J May 6, 2026 F0725 From a complaint

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Immediate jeopardy to resident health or safety

E May 6, 2026 F0657 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

E May 6, 2026 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0760 From a complaint

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

No actual harm, potential for more than minimal harm

D May 6, 2026 F0761 From a complaint

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of HILL VALLEY HEALTHCARE, which operates 43 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MACKALL, TYLER Individual W-2 MANAGING EMPLOYEE
STERLING, PHILLIP Individual CORPORATE OFFICER
BETH SHALOM SNF OPERATIONS HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
BINYOMIN & RUCHI HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CRG BETH SHOLOM SNF OPERATIONS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
DEVORIE & SHLOIMY HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
HVH BETH SHOLOM SNF PROPCO OPCO HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SHLOIMY & MALKY HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
TULCHI & CHAVI HOLDINGS LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Shalom Gardens Health & Rehabilitation

What is the ElderGrade for Shalom Gardens Health & Rehabilitation? +

Shalom Gardens Health & Rehabilitation holds an ElderGrade of F (36 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Shalom Gardens Health & Rehabilitation? +

Residents receive an average of 3.72 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Shalom Gardens Health & Rehabilitation been cited for harming residents? +

Yes. 3 of the 49 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Shalom Gardens Health & Rehabilitation accept Medicaid? +

Yes, Shalom Gardens Health & Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.