ElderGrade
F

39/100

Poor

Saugus Center

266 Lincoln Avenue, Saugus, MA 01906

CMS 1/5 stars #38 of 45 in Essex County (781) 233-6830
Certified beds
80
Occupancy
88%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 6 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $65,946 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 4 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 52 total citations against a national median of 17

Staffing

14/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.29 total nurse hours per resident per day (national median 3.77)
  • 0.56 RN hours per resident per day
  • Weekend staffing holds steady

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 30% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $65,946 in federal fines across 2 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.17 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.56 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.07 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.00%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 66 citations

Last standard health inspection: June 16, 2025 (1 year ago).

J Jun 16, 2025 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Immediate jeopardy to resident health or safety

J Jun 16, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

J Jun 16, 2025 F0726

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Immediate jeopardy to resident health or safety

J Jun 16, 2025 F0835

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Immediate jeopardy to resident health or safety

F Jun 16, 2025 F0730

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

No actual harm, potential for more than minimal harm

E Jun 16, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Jun 16, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jun 16, 2025 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CELTIC BANK CORPORATION Organization 5% OR GREATER MORTGAGE INTEREST
ZENITH CARE LLC Organization OPERATIONAL/MANAGERIAL CONTROL
LEVINE, YISROEL Individual OPERATIONAL/MANAGERIAL CONTROL
MACARELLI, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
MA SNF HOLDINGS LLC Organization ADP OF THE SNF
ZENITH CARE LLC Organization ADP OF THE SNF
AWEH, NELSON Individual ADP OF THE SNF
ISHAKIS, YOCHANAN Individual ADP OF THE SNF
LEVINE, YISROEL Individual ADP OF THE SNF
MACARELLI, ROBERT Individual ADP OF THE SNF
LEVINE, YISROEL Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ISHAKIS, YOCHANAN Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Saugus Center

What is the ElderGrade for Saugus Center? +

Saugus Center holds an ElderGrade of F (39 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Saugus Center? +

Residents receive an average of 3.17 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Saugus Center been cited for harming residents? +

Yes. 6 of the 66 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Saugus Center accept Medicaid? +

Yes, Saugus Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.