ElderGrade
A

86/100

Excellent

Saint Vincent Rehabilitation & Nursing Center

29 Providence Avenue, Berlin, NH 03570

CMS 1/5 stars #1 of 5 in Coos County (603) 752-1820
Certified beds
80
Occupancy
71%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

24/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.95 total nurse hours per resident per day (national median 3.77)
  • 0.7 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

10/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year
  • -2 for 2 administrator departures

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.61 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.70 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.13 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 24 citations

Last standard health inspection: June 19, 2025 (1 year ago).

D Jun 19, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Jun 19, 2025 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Jun 19, 2025 F0695

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

D Jun 19, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Jun 19, 2025 F0887

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

No actual harm, potential for more than minimal harm

B Jun 19, 2025 F0582

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

No actual harm, minimal potential

E May 7, 2024 F0727

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

No actual harm, potential for more than minimal harm

E May 7, 2024 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of CATHOLIC CHARITIES NEW HAMPSHIRE, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BERNARD, ALAIN Individual W-2 MANAGING EMPLOYEE
LACROIX, JEFFREY Individual W-2 MANAGING EMPLOYEE
RICHARDSON, SARAH Individual W-2 MANAGING EMPLOYEE
ZIRKLE, KAREN Individual W-2 MANAGING EMPLOYEE
BARRETT, KEVIN Individual CORPORATE DIRECTOR
BLONSKI, THOMAS Individual CORPORATE DIRECTOR
COUGHLIN, ADAM Individual CORPORATE DIRECTOR
DEMERS, KATE Individual CORPORATE DIRECTOR
DESROSIERS, KEVIN Individual CORPORATE DIRECTOR
FORD, PATRICK Individual CORPORATE DIRECTOR
HILTON, RICHARD Individual CORPORATE DIRECTOR
HUARD, SUSAN Individual CORPORATE DIRECTOR

What families say

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Common questions about Saint Vincent Rehabilitation & Nursing Center

What is the ElderGrade for Saint Vincent Rehabilitation & Nursing Center? +

Saint Vincent Rehabilitation & Nursing Center holds an ElderGrade of A (86 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Saint Vincent Rehabilitation & Nursing Center? +

Residents receive an average of 3.61 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Saint Vincent Rehabilitation & Nursing Center been cited for harming residents? +

No. None of the 24 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Saint Vincent Rehabilitation & Nursing Center accept Medicaid? +

Yes, Saint Vincent Rehabilitation & Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.