82/100
Above average
Rocky Mountain Care - Maple Dell
55 South Professional Way, Payson, UT 84651
- Certified beds
- 76
- Occupancy
- 70%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
What to ask about before you visit
These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.
$12,735 in federal fines
CMS has fined this facility across 1 penalty action(s).
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Our read on Rocky Mountain Care - Maple Dell
Rocky Mountain Care - Maple Dell runs 76 certified beds in Payson under corporate for-profit ownership, and the inspection record is where the trouble sits. State surveyors have cited 80 deficiencies, six of them serious enough to cause harm or put residents in jeopardy, and four tied to abuse. That last inspection was in August 2024, so the findings are recent, not old history. Staffing sits at 3.64 nurse hours per resident day, roughly 6% under the national average, and weekends run about 10% thinner than weekdays, meaning the thinnest coverage lands when families often visit. Turnover of 43.4% is slightly better than the national 45.8%, so retention isn't the weak spot here.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
17/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.68 total nurse hours per resident per day (national median 3.77)
- →1.44 RN hours per resident per day
- →Weekend staffing drops 10% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →43% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
8/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →$12,735 in federal fines across 1 action(s)
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 28, 2024 (2 years ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
Who owns this home
Full recordPart of ROCKY MOUNTAIN CARE, which operates 10 homes. Staffing budgets are usually set at chain level, not in the building.
What families say
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Common questions about Rocky Mountain Care - Maple Dell
What is the ElderGrade for Rocky Mountain Care - Maple Dell? +
Rocky Mountain Care - Maple Dell holds an ElderGrade of B (82 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Rocky Mountain Care - Maple Dell? +
Residents receive an average of 3.64 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Rocky Mountain Care - Maple Dell been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Rocky Mountain Care - Maple Dell accept Medicaid? +
Yes, Rocky Mountain Care - Maple Dell is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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