80/100
Above average
101 John Rolfe Drive, Smithfield, VA 23430
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 12, 2024 (2 years ago).
Resident Rights Deficiencies
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
No actual harm, potential for more than minimal harm
Part of RIVERSIDE HEALTH SYSTEM, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| ALEWYNSE, JOYCE | Individual | CORPORATE DIRECTOR | — |
| BATES, JARED | Individual | CORPORATE DIRECTOR | — |
| HAYWOOD, BARBARA | Individual | CORPORATE DIRECTOR | — |
| SMITH, CONWAY | Individual | CORPORATE DIRECTOR | — |
| SMITH, KIRBY | Individual | CORPORATE DIRECTOR | — |
| TILLER, BROOKE | Individual | CORPORATE DIRECTOR | — |
| VERSER, JOSEPH | Individual | CORPORATE DIRECTOR | — |
| ZEIDLER, JEANNE | Individual | CORPORATE DIRECTOR | — |
| AUSTIN, WALTER | Individual | CORPORATE OFFICER | — |
| DACEY, MICHAEL | Individual | CORPORATE OFFICER | — |
| DOWNEY, WILLIAM | Individual | CORPORATE OFFICER | — |
| HECKLER, EDWARD | Individual | CORPORATE OFFICER | — |
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Riverside Lifelong Health & Rehab Smithfield holds an ElderGrade of B (80 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.47 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 17 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.