77.5/100
Above average
603 Main Street, Mathews, VA 23109
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
4 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: August 3, 2023 (3 years ago). That inspection produced no citations — the findings below are older.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Actual harm to a resident
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Actual harm to a resident
Quality of Life and Care Deficiencies
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Actual harm to a resident
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Actual harm to a resident
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
No actual harm, potential for more than minimal harm
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
No actual harm, potential for more than minimal harm
Part of RIVERSIDE HEALTH SYSTEM, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| NELSON, LINWOOD | Individual | W-2 MANAGING EMPLOYEE | — |
| ALEWYNSE, JOYCE | Individual | CORPORATE DIRECTOR | — |
| BATES, JARED | Individual | CORPORATE DIRECTOR | — |
| HAYWOOD, BARBARA | Individual | CORPORATE DIRECTOR | — |
| SMITH, CONWAY | Individual | CORPORATE DIRECTOR | — |
| SMITH, KIRBY | Individual | CORPORATE DIRECTOR | — |
| TILLER, BROOKE | Individual | CORPORATE DIRECTOR | — |
| VERSER, JOSEPH | Individual | CORPORATE DIRECTOR | — |
| ZEIDLER, JEANNE | Individual | CORPORATE DIRECTOR | — |
| AUSTIN, WALTER | Individual | CORPORATE OFFICER | — |
| DACEY, MICHAEL | Individual | CORPORATE OFFICER | — |
| DOWNEY, WILLIAM | Individual | CORPORATE OFFICER | — |
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Riverside Lifelong Health And Rehabilitation - M holds an ElderGrade of B (77.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.08 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 4 of the 12 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Riverside Lifelong Health And Rehabilitation - M is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.