57.9/100
Average
1000 Old Denbeigh Boulevard, Newport News, VA 23602
These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.
4 citation(s) involving actual harm or immediate jeopardy
Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.
$10,358 in federal fines
CMS has fined this facility across 1 penalty action(s).
Last inspection was more than 2 years ago
Ratings here are based on older survey data than at most facilities.
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: December 8, 2023 (2 years ago).
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Actual harm to a resident
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
No actual harm, potential for more than minimal harm
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
No actual harm, potential for more than minimal harm
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
No actual harm, potential for more than minimal harm
Part of RIVERSIDE HEALTH SYSTEM, which operates 6 homes. Staffing budgets are usually set at chain level, not in the building.
| Owner | Type | Role | Since |
|---|---|---|---|
| NELSON, LINWOOD | Individual | W-2 MANAGING EMPLOYEE | — |
| ALEWYNSE, JOYCE | Individual | CORPORATE DIRECTOR | — |
| BATES, JARED | Individual | CORPORATE DIRECTOR | — |
| HAYWOOD, BARBARA | Individual | CORPORATE DIRECTOR | — |
| HOUSER, JASON | Individual | CORPORATE DIRECTOR | — |
| SMITH, CONWAY | Individual | CORPORATE DIRECTOR | — |
| SMITH, KIRBY | Individual | CORPORATE DIRECTOR | — |
| TILLER, BROOKE | Individual | CORPORATE DIRECTOR | — |
| VERSER, JOSEPH | Individual | CORPORATE DIRECTOR | — |
| ZEIDLER, JEANNE | Individual | CORPORATE DIRECTOR | — |
| AUSTIN, WALTER | Individual | CORPORATE OFFICER | — |
| DACEY, MICHAEL | Individual | CORPORATE OFFICER | — |
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Riverside Lifelong H & R Warwick Forest holds an ElderGrade of C (57.9 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 3.38 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Yes. 4 of the 58 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.
Yes, Riverside Lifelong H & R Warwick Forest is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.