93/100
Excellent
Rivercrest Long Term Care
Deaconess Road, W Concord, MA 01742
- Certified beds
- 151
- Occupancy
- 25%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
Our read on Rivercrest Long Term Care
Rivercrest runs 4.44 nurse hours per resident day, roughly 15% above the national figure, and its weekend staffing only dips about 6% below weekdays, a narrow gap by industry standards. The nonprofit's 27.3% turnover sits well under the 45.8% national average, meaning the people showing up are largely the same people over time. Five deficiencies on record, none involving harm or abuse, with an inspection completed in August 2025. Read together, these numbers describe a home that is staffed and stable rather than merely passing.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
26/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →4.67 total nurse hours per resident per day (national median 3.77)
- →1.32 RN hours per resident per day
- →Weekend staffing drops 6% against weekdays
Staff stability
15/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →27% of nursing staff left in the last year
Resident outcomes
12/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →4 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: August 28, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
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Common questions about Rivercrest Long Term Care
What is the ElderGrade for Rivercrest Long Term Care? +
Rivercrest Long Term Care holds an ElderGrade of A (93 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Rivercrest Long Term Care? +
Residents receive an average of 4.44 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Rivercrest Long Term Care been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Rivercrest Long Term Care accept Medicaid? +
Yes, Rivercrest Long Term Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
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