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B

80/100

Above average

Regal Heights Rehabilitation And Health Care Cente

70-05 35Th Avenue, Jackson Heights, NY 11372

CMS 3/5 stars #16 of 56 in Queens County (718) 662-5100
Certified beds
280
Occupancy
98%
Ownership
For-profit
Accepts
Medicare + Medicaid

Our read on Regal Heights Rehabilitation And Health Care Cente

Regal Heights runs 280 beds in Jackson Heights under for-profit partnership ownership, and its nurse staffing sits at 3.09 hours per resident day, roughly 20% under the national average of 3.86. Weekends dip about 7% below its own weekday levels, so coverage thins out exactly when families tend to visit. Turnover is the bright spot: 31.5% against a national 45.8%, meaning the aides and nurses who are there tend to stay. The current record shows 20 deficiencies, none at harm or jeopardy level, but one abuse-related citation. The last inspection was February 2026. Quality measures score well; the health inspection side does not.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing10/30Stability15/15Outcomes15/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →3.25 total nurse hours per resident per day (national median 3.77)
  • →0.75 RN hours per resident per day
  • →Weekend staffing drops 7% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →32% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.09 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.75 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.87 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover31.50%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 17, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Regal Heights Rehabilitation And Health Care Cente

What is the ElderGrade for Regal Heights Rehabilitation And Health Care Cente? +

Regal Heights Rehabilitation And Health Care Cente holds an ElderGrade of B (80 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Regal Heights Rehabilitation And Health Care Cente? +

Residents receive an average of 3.09 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Regal Heights Rehabilitation And Health Care Cente been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Regal Heights Rehabilitation And Health Care Cente accept Medicaid? +

Yes, Regal Heights Rehabilitation And Health Care Cente is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.