ElderGrade
B

70/100

Above average

Polo Rehabilitation & Hcc

703 East Buffalo, Polo, IL 61064

CMS 3/5 stars #1 of 6 in Ogle County (815) 946-2203
Certified beds
81
Occupancy
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

15/30

Nursing hours per resident per day, adjusted for how sick the residents are.

  • No staffing hours reported — scored neutral

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

7.5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • No quality-measure rating published — scored neutral

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day Not reported
Registered nurse (RN) hours Not reported

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours Not reported

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 29 citations

Last standard health inspection: July 31, 2024 (2 years ago).

D Sep 17, 2024 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Jul 31, 2024 F0805

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Jul 31, 2024 F0758

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the m...

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PETERSEN HEALTH CARE, which operates 12 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BILLER, RHONDA Individual W-2 MANAGING EMPLOYEE
PETERSEN, MARK Individual W-2 MANAGING EMPLOYEE
PETERSEN, MARK Individual CORPORATE OFFICER
XCH, LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST
PETERSEN, MARK Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST

What families say

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Common questions about Polo Rehabilitation & Hcc

What is the ElderGrade for Polo Rehabilitation & Hcc? +

Polo Rehabilitation & Hcc holds an ElderGrade of B (70 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Polo Rehabilitation & Hcc? +

This facility has not reported staffing hours to CMS in the current data release.

Has Polo Rehabilitation & Hcc been cited for harming residents? +

No. None of the 29 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Polo Rehabilitation & Hcc accept Medicaid? +

Yes, Polo Rehabilitation & Hcc is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.