ElderGrade
F

38/100

Poor

Plymouth Rehabilitation & Health Care Center

123 South Street, Plymouth, MA 02360

CMS 2/5 stars #26 of 27 in Plymouth County (508) 746-4343
Certified beds
186
Occupancy
76%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $141,373 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 8/30 Staffing 8/30 Stability 15/15 Outcomes 5/15 Enforcement 2/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -10 for 47 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.88 total nurse hours per resident per day (national median 3.77)
  • 0.42 RN hours per resident per day
  • Weekend staffing drops 14% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 31% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

2/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $141,373 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.12 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.42 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.68 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 30.50%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 47 citations

Last standard health inspection: February 2, 2026 (6 months ago).

E Feb 2, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

No actual harm, potential for more than minimal harm

E Feb 2, 2026 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0607

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

D Feb 2, 2026 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of ATHENA HEALTHCARE SYSTEMS, which operates 24 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MOSIER, MICHAEL Individual W-2 MANAGING EMPLOYEE
SANTILLI, LAWRENCE Individual CORPORATE OFFICER
ATHENA HEALTH CARE ASSOCIATES, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
CURTIS, DIANE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
KAUFMAN, DANIELLE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
REZENDES, LORRIE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
WHITCRAFT, CARLY Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SANTILLI, LAWRENCE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
MOSIER, MICHAEL Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
CHAKALOS-SANTILLI, VALERIE Individual 5% OR GREATER INDIRECT OWNERSHIP INTEREST
ATHENA HEALTH CARE SYSTEMS MA R LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Plymouth Rehabilitation & Health Care Center. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Plymouth Rehabilitation & Health Care Center

What is the ElderGrade for Plymouth Rehabilitation & Health Care Center? +

Plymouth Rehabilitation & Health Care Center holds an ElderGrade of F (38 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Plymouth Rehabilitation & Health Care Center? +

Residents receive an average of 3.12 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Plymouth Rehabilitation & Health Care Center been cited for harming residents? +

Yes. 3 of the 47 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Plymouth Rehabilitation & Health Care Center accept Medicaid? +

Yes, Plymouth Rehabilitation & Health Care Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.