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A

91/100

Excellent

Pleasant View Communities

544 North Penryn Road, Manheim, PA 17545

CMS 5/5 stars #13 of 31 in Lancaster County (717) 665-2445
Certified beds
92
Occupancy
98%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Pleasant View Communities

Pleasant View Communities runs 92 certified beds in Manheim under nonprofit ownership, and the staffing numbers are the story here, 4.68 nurse hours per resident day, roughly a fifth above the national average, which is why CMS gives it five stars on staffing. Weekend coverage dips about 8% below its own weekday level, so the care isn't perfectly even across the week, but the floor stays high. Turnover sits at 34.2%, well under the 45.8% national figure, which matters for residents who rely on seeing familiar faces. Six deficiencies on record, none at the harm level, none abuse-related, and the last inspection was July 2025. Quality measures come in at three stars, the softer spot, so there's room to improve on clinical outcomes even with strong hands on deck.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing27/30Stability15/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

27/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.4 total nurse hours per resident per day (national median 3.77)
  • →0.69 RN hours per resident per day
  • →Weekend staffing drops 8% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →34% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.68 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours0.69 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.31 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover34.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 24, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Pleasant View Communities

What is the ElderGrade for Pleasant View Communities? +

Pleasant View Communities holds an ElderGrade of A (91 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pleasant View Communities? +

Residents receive an average of 4.68 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pleasant View Communities been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Pleasant View Communities accept Medicaid? +

Yes, Pleasant View Communities is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.