91/100
Excellent
544 North Penryn Road, Manheim, PA 17545
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: July 24, 2025 (1 year ago).
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
No actual harm, potential for more than minimal harm
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...
No actual harm, potential for more than minimal harm
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
No actual harm, potential for more than minimal harm
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| BLOUGH, AMY | Individual | W-2 MANAGING EMPLOYEE | — |
| GAISSERT, GARY | Individual | W-2 MANAGING EMPLOYEE | — |
| HOLLINGER, JONATHAN | Individual | W-2 MANAGING EMPLOYEE | — |
| MYERS, STEVEN | Individual | W-2 MANAGING EMPLOYEE | — |
| BAILEY, RICHARD | Individual | CORPORATE DIRECTOR | — |
| BRADLEY, CHARLES | Individual | CORPORATE DIRECTOR | — |
| ECCLESTON, JOHN | Individual | CORPORATE DIRECTOR | — |
| HARTMANN, TERESA | Individual | CORPORATE DIRECTOR | — |
| HERSHEY, DALE | Individual | CORPORATE DIRECTOR | — |
| KEGARISE, JOHN | Individual | CORPORATE DIRECTOR | — |
| LAUGHLIN, JOHN | Individual | CORPORATE DIRECTOR | — |
| MOYER, SCOTT | Individual | CORPORATE DIRECTOR | — |
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Pleasant View Communities holds an ElderGrade of A (91 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 4.68 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 6 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, Pleasant View Communities is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.