ElderGrade
C

59.1/100

Average

Pilgrim Manor

222 Parkview St, Plymouth, IN 46563

CMS 2/5 stars #3 of 4 in Marshall County (574) 936-9943
Certified beds
78
Occupancy
83%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 2 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $45,580 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

17.1/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -4.9 for 31 total citations against a national median of 17

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.95 total nurse hours per resident per day (national median 3.77)
  • 0.62 RN hours per resident per day
  • Weekend staffing drops 10% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 39% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $45,580 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.43 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.62 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.08 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 39.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 31 citations

Last standard health inspection: February 13, 2026 (6 months ago).

D Apr 16, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

G Feb 13, 2026 F0691

Quality of Life and Care Deficiencies

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Actual harm to a resident

F Feb 13, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

F Feb 13, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Feb 13, 2026 F0552

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

E Feb 13, 2026 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Feb 13, 2026 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Feb 13, 2026 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
NBH BANK Organization 5% OR GREATER MORTGAGE INTEREST
BORNE-BAUMAN, CANDICE Individual MANAGING CONTROL - GOVERNING BODY
FLUECKIGER, RUSSELL Individual MANAGING CONTROL - GOVERNING BODY
LEHMAN, SCOTT Individual MANAGING CONTROL - GOVERNING BODY
MACKLIN, LARRY Individual MANAGING CONTROL - GOVERNING BODY
MCINTIRE, DAVID Individual MANAGING CONTROL - GOVERNING BODY
ADAMS COUNTY MEMORIAL HOSPITAL Organization OPERATIONAL/MANAGERIAL CONTROL
PILGRIM MANOR OPERATIONS Organization OPERATIONAL/MANAGERIAL CONTROL
BORNE-BAUMAN, CANDICE Individual OPERATIONAL/MANAGERIAL CONTROL
COMBS, JAMES Individual OPERATIONAL/MANAGERIAL CONTROL
FLUECKIGER, RUSSELL Individual OPERATIONAL/MANAGERIAL CONTROL
HOLM, BYRON Individual OPERATIONAL/MANAGERIAL CONTROL

What families say

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Common questions about Pilgrim Manor

What is the ElderGrade for Pilgrim Manor? +

Pilgrim Manor holds an ElderGrade of C (59.1 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Pilgrim Manor? +

Residents receive an average of 3.43 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Pilgrim Manor been cited for harming residents? +

Yes. 2 of the 31 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Pilgrim Manor accept Medicaid? +

Yes, Pilgrim Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.