ElderGrade
B

83/100

Above average

Phoebe Berks

1 Heidelberg Drive, Wernersville, PA 19565

CMS 5/5 stars #5 of 15 in Berks County (610) 678-4002
Certified beds
119
Occupancy
80%
Ownership
Non-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.26 total nurse hours per resident per day (national median 3.77)
  • 1 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 43% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.13 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.00 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 3.81 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 43.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 18, 2026 (5 months ago).

D Mar 18, 2026 F0641

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

E May 1, 2025 F0550 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D May 1, 2025 F0655

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

No actual harm, potential for more than minimal harm

D Apr 25, 2024 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Jan 25, 2024 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CALVERT, SCOTT Individual CORPORATE DIRECTOR
GASSERT, SHERRY Individual CORPORATE DIRECTOR
HADDAD, TERI Individual CORPORATE DIRECTOR
KHANUJA, ROB Individual CORPORATE DIRECTOR
MASON, CANDACE Individual CORPORATE DIRECTOR
MORRIS, DARREN Individual CORPORATE DIRECTOR
PALERMO, FAITH Individual CORPORATE DIRECTOR
PETTIE, JESSICA Individual CORPORATE DIRECTOR
PFLEEGOR, MICHAEL Individual CORPORATE DIRECTOR
RASSLER, MATTHEW Individual CORPORATE DIRECTOR
SHELLY, CRAIG Individual CORPORATE DIRECTOR
STEINER, PATRICIA Individual CORPORATE DIRECTOR

What families say

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Common questions about Phoebe Berks

What is the ElderGrade for Phoebe Berks? +

Phoebe Berks holds an ElderGrade of B (83 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Phoebe Berks? +

Residents receive an average of 4.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Phoebe Berks been cited for harming residents? +

No. None of the 5 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Phoebe Berks accept Medicaid? +

Yes, Phoebe Berks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.