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B

83/100

Above average

Phoebe Berks

1 Heidelberg Drive, Wernersville, PA 19565

CMS 5/5 stars #5 of 15 in Berks County (610) 678-4002
Certified beds
119
Occupancy
80%
Ownership
Non-profit
Accepts
Medicare + Medicaid

Our read on Phoebe Berks

Phoebe Berks runs about 4.13 nurse hours per resident per day, roughly 7% above the national average, and staff turnover sits at 43.2%, slightly better than the 45.8% national figure, though it still means close to half the nursing staff turns over in a year. Weekend coverage dips about 8% below weekday levels, a gap families should know about. The inspection record is clean where it counts: five deficiencies total, none causing harm or jeopardy and none abuse-related, with the most recent inspection dated March 2026. Quality measure scores land mid-range, so day-to-day care outcomes look average even as the staffing and inspection numbers hold up.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing22/30Stability12/15Outcomes9/15Enforcement10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.26 total nurse hours per resident per day (national median 3.77)
  • →1 RN hours per resident per day
  • →Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →43% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.13 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.00 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.81 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover43.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: March 18, 2026 (7 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Phoebe Berks

What is the ElderGrade for Phoebe Berks? +

Phoebe Berks holds an ElderGrade of B (83 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Phoebe Berks? +

Residents receive an average of 4.13 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Phoebe Berks been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Phoebe Berks accept Medicaid? +

Yes, Phoebe Berks is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.