ElderGrade
A

90/100

Excellent

Phelps Health

1000 W Tenth St, Rolla, MO 65401

CMS 5/5 stars #1 of 6 in Phelps County (573) 364-8899
Certified beds
20
Occupancy
50%
Ownership
Non-profit
Accepts
Medicare

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

Staffing

29/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 8.21 total nurse hours per resident per day (national median 3.77)
  • 5.03 RN hours per resident per day
  • Weekend staffing drops 9% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 50% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 7.56 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 5.03 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 6.84 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 50.00%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: November 25, 2025 (8 months ago). That inspection produced no citations — the findings below are older.

D Dec 28, 2023 F0636

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
PHELPS COUNTY CLERK Organization DIRECT OWNERSHIP INTEREST
BASS, ANNIE Individual MANAGING CONTROL - GOVERNING BODY
ELGIN, RICHARD Individual MANAGING CONTROL - GOVERNING BODY
GRAHAM, MARY Individual MANAGING CONTROL - GOVERNING BODY
MARTIN, JANECE Individual MANAGING CONTROL - GOVERNING BODY
TIPTON, BEN Individual MANAGING CONTROL - GOVERNING BODY
BASS, ANNIE Individual CORPORATE DIRECTOR
ELGIN, RICHARD Individual CORPORATE DIRECTOR
MARTIN, JANECE Individual CORPORATE DIRECTOR
TIPTON, BEN Individual CORPORATE DIRECTOR
BRUNO, KIMBERLEY Individual CORPORATE OFFICER
COOK, JANA Individual CORPORATE OFFICER

What families say

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Common questions about Phelps Health

What is the ElderGrade for Phelps Health? +

Phelps Health holds an ElderGrade of A (90 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Phelps Health? +

Residents receive an average of 7.56 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Phelps Health been cited for harming residents? +

No. None of the 1 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Phelps Health accept Medicaid? +

CMS lists this facility as Medicare, so it is not recorded as Medicaid certified. Confirm directly with the home before admission.