ElderGrade
F

30.5/100

Poor

Park Village Healthcare And Rehabilitation

207 E Parkerville Rd, Desoto, TX 75115

CMS 2/5 stars #71 of 81 in Dallas County (972) 230-1000
Certified beds
150
Occupancy
71%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • Special Focus Facility

    CMS has placed this home in its Special Focus Facility program for a persistent pattern of poor care. These homes get inspected twice as often.

  • 8 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $221,389 in federal fines

    CMS has fined this facility across 6 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

0/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -20 for 6 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 46 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.13 total nurse hours per resident per day (national median 3.77)
  • 0.25 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $221,389 in federal fines across 6 action(s)

Grade ceiling applied

  • Capped at 54 (grade D) — CMS Special Focus Facility
  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.05 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.25 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.60 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 52 citations

Last standard health inspection: March 24, 2025 (1 year ago).

E Dec 5, 2025 F0641 From a complaint

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

No actual harm, potential for more than minimal harm

D Dec 5, 2025 F0656 From a complaint

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 5, 2025 F0842 From a complaint

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

No actual harm, potential for more than minimal harm

J Nov 15, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Immediate jeopardy to resident health or safety

J Nov 15, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Immediate jeopardy to resident health or safety

D Nov 15, 2025 F0580 From a complaint

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Nov 15, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

G Oct 1, 2025 F0600 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Actual harm to a resident

Who owns this home

Full record

Part of THE ENSIGN GROUP, which operates 346 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
BIGHAM, GENE Individual MANAGING CONTROL - GOVERNING BODY
ROLAND, BRIAN Individual MANAGING CONTROL - GOVERNING BODY
BURNAM, SOON Individual CORPORATE OFFICER
KEETCH, CHAD Individual CORPORATE OFFICER
SPEER, GENA Individual CORPORATE OFFICER
THORNTREE HEALTHCARE, INC. Organization OPERATIONAL/MANAGERIAL CONTROL
BIGHAM, GENE Individual OPERATIONAL/MANAGERIAL CONTROL
ROLAND, BRIAN Individual OPERATIONAL/MANAGERIAL CONTROL
ENSIGN SERVICES INC Organization ADP OF THE SNF
SABRA HEALTH CARE REIT INC Organization ADP OF THE SNF
THORNTREE HEALTHCARE, INC. Organization ADP OF THE SNF
BIGHAM, GENE Individual ADP OF THE SNF

What families say

Write a review

No family reviews yet for Park Village Healthcare And Rehabilitation. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Park Village Healthcare And Rehabilitation

What is the ElderGrade for Park Village Healthcare And Rehabilitation? +

Park Village Healthcare And Rehabilitation holds an ElderGrade of F (30.5 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Park Village Healthcare And Rehabilitation? +

Residents receive an average of 3.05 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Park Village Healthcare And Rehabilitation been cited for harming residents? +

Yes. 8 of the 52 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Park Village Healthcare And Rehabilitation accept Medicaid? +

Yes, Park Village Healthcare And Rehabilitation is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.