ElderGrade
D

47/100

Below average

Paradigm At The Pines

705 Hwy 418 W, Silsbee, TX 77656

CMS 2/5 stars #4 of 5 in Hardin County (409) 385-0033
Certified beds
90
Occupancy
58%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Abuse icon on record

    CMS flags this facility for citations of abuse that caused harm, or potential for harm, to residents.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $8,281 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 67%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

14/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -6 for 34 total citations against a national median of 17

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.07 total nurse hours per resident per day (national median 3.77)
  • 0.25 RN hours per resident per day
  • Weekend staffing drops 11% against weekdays

Staff stability

2/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 67% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

8/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $8,281 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — CMS abuse icon on record
  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 2.90 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.25 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.58 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 67.40%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 34 citations

Last standard health inspection: December 10, 2025 (8 months ago).

E Dec 10, 2025 F0565

Resident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

No actual harm, potential for more than minimal harm

E Dec 10, 2025 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Dec 10, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0689

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0692

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0806

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PARADIGM HEALTHCARE, which operates 18 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
FREUDENBERGER, JOSEPH Individual W-2 MANAGING EMPLOYEE
ZERWAS, JOHN Individual W-2 MANAGING EMPLOYEE
COUNCIL, JEFF Individual CORPORATE OFFICER
CRAYTON, TOM Individual CORPORATE OFFICER
DOUDS, ROBERT Individual CORPORATE OFFICER
FREUDENBERGER, JOSEPH Individual CORPORATE OFFICER
HALEY, JEFF Individual CORPORATE OFFICER
MARTIN, MELISSA Individual CORPORATE OFFICER
MEFFORD, RUTHANNE Individual CORPORATE OFFICER
PETROSEWICZ, NORMA Individual CORPORATE OFFICER
POPATIA, AMIRALI Individual CORPORATE OFFICER
UTHMAN, EDWARD Individual CORPORATE OFFICER

What families say

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Common questions about Paradigm At The Pines

What is the ElderGrade for Paradigm At The Pines? +

Paradigm At The Pines holds an ElderGrade of D (47 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Paradigm At The Pines? +

Residents receive an average of 2.90 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Paradigm At The Pines been cited for harming residents? +

Yes. 1 of the 34 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Paradigm At The Pines accept Medicaid? +

Yes, Paradigm At The Pines is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.