ElderGrade
B

74.7/100

Above average

Panorama City Conv & Rehab Ctr

1600 Sleater Kinney Road Se, Lacey, WA 98503

CMS 5/5 stars #1 of 7 in Thurston County (360) 456-0111
Certified beds
155
Occupancy
75%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $42,904 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

15.2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -12 for 3 actual-harm citation(s) in the last 3 years
  • -2.8 for 25 total citations against a national median of 17

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.58 total nurse hours per resident per day (national median 3.77)
  • 0.91 RN hours per resident per day
  • Weekend staffing drops 17% against weekdays

Staff stability

15/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 29% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $42,904 in federal fines across 2 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.07 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.91 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.19 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 28.90%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 25 citations

Last standard health inspection: January 27, 2026 (6 months ago).

G Jan 27, 2026 F0686

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Actual harm to a resident

F Jan 27, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Jan 27, 2026 F0881

Infection Control Deficiencies

Implement a program that monitors antibiotic use.

No actual harm, potential for more than minimal harm

D Jan 27, 2026 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

D Jan 27, 2026 F0684

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

D Jul 18, 2025 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Jul 18, 2025 F0610 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

G May 12, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Actual harm to a resident

Who owns this home

Full record
Owner Type Role Since
FLEMMING, STANLEY Individual DIRECT OWNERSHIP INTEREST
WILKERSON, DENNIS Individual DIRECT OWNERSHIP INTEREST
GAVIN, WILLIAM Individual MANAGING CONTROL - GOVERNING BODY
GOLDBERG, FREDERICK Individual MANAGING CONTROL - GOVERNING BODY
HEDDEN, DALE Individual MANAGING CONTROL - GOVERNING BODY
JENSEN, DARYL Individual MANAGING CONTROL - GOVERNING BODY
MADDEN, KATHRYN Individual MANAGING CONTROL - GOVERNING BODY
MAH, DOUGLAS Individual MANAGING CONTROL - GOVERNING BODY
MASON, NANCY Individual MANAGING CONTROL - GOVERNING BODY
MURPHY, JUDY Individual MANAGING CONTROL - GOVERNING BODY
GAVIN, WILLIAM Individual CORPORATE DIRECTOR
GOLDBERG, FREDERICK Individual CORPORATE DIRECTOR

What families say

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Common questions about Panorama City Conv & Rehab Ctr

What is the ElderGrade for Panorama City Conv & Rehab Ctr? +

Panorama City Conv & Rehab Ctr holds an ElderGrade of B (74.7 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Panorama City Conv & Rehab Ctr? +

Residents receive an average of 5.07 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Panorama City Conv & Rehab Ctr been cited for harming residents? +

Yes. 3 of the 25 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Panorama City Conv & Rehab Ctr accept Medicaid? +

Yes, Panorama City Conv & Rehab Ctr is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.