67/100
Average
Palmer Healthcare Center
250 Shearer Street, Palmer, MA 01069
- Certified beds
- 61
- Occupancy
- 86%
- Ownership
- For-profit
- Accepts
- Medicare + Medicaid
Our read on Palmer Healthcare Center
Palmer Healthcare Center runs about 3.18 nursing hours per resident per day, roughly 18% under the national average of 3.86, and weekends drop another 12% below its own weekday staffing. That thin coverage comes with 55.1% annual turnover, nearly ten points above the national rate, so the aides and nurses at the bedside keep changing. Its inspection record is decent (4 stars, most recent visit January 2026) with 14 deficiencies and none at the harm level, though two are abuse-related. Quality measures sit at 1 star. If you're weighing this one, ask how they cover weekends and what keeps staff leaving.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
20/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →3.86 total nurse hours per resident per day (national median 3.77)
- →0.59 RN hours per resident per day
- →Weekend staffing drops 12% against weekdays
Staff stability
5/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →55% of nursing staff left in the last year
Resident outcomes
2/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →1 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: January 6, 2026 (9 months ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
Write a reviewNo family reviews yet for Palmer Healthcare Center. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Palmer Healthcare Center
What is the ElderGrade for Palmer Healthcare Center? +
Palmer Healthcare Center holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Palmer Healthcare Center? +
Residents receive an average of 3.18 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Palmer Healthcare Center been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Palmer Healthcare Center accept Medicaid? +
Yes, Palmer Healthcare Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another