ElderGrade
A

85.6/100

Excellent

Palm Springs Healthcare & Rehabilitation Center

277 S Sunrise Way, Palm Springs, CA 92262

CMS 4/5 stars #5 of 54 in Riverside County (760) 327-8541
Certified beds
99
Occupancy
81%
Ownership
For-profit
Accepts
Medicare + Medicaid

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 29.6/30 Staffing 22/30 Stability 12/15 Outcomes 12/15 Enforcement 10/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

29.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -0.4 for 18 total citations against a national median of 17

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.84 total nurse hours per resident per day (national median 3.77)
  • 1.13 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 41% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.10 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.13 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.68 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 41.20%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 31 citations

Last standard health inspection: December 12, 2024 (1 year ago).

E Feb 11, 2026 F0908 From a complaint

Environmental Deficiencies

Keep all essential equipment working safely.

No actual harm, potential for more than minimal harm

D Feb 11, 2026 F0552 From a complaint

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

No actual harm, potential for more than minimal harm

D Jun 18, 2025 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

No actual harm, potential for more than minimal harm

D May 29, 2025 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D May 29, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Feb 26, 2025 F0695 From a complaint

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

No actual harm, potential for more than minimal harm

E Feb 26, 2025 F0880 From a complaint

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Dec 12, 2024 F0638

Resident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of MARINER HEALTH CARE, which operates 17 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
ABUSAMRAH SALAIMEH, ABDALLAH Individual CONTRACTED MANAGING EMPLOYEE
NASSAR, NICOLAS Individual CONTRACTED MANAGING EMPLOYEE
SOTOLONG, PATRICIA Individual CONTRACTED MANAGING EMPLOYEE
POTTROFF, DENNISE Individual W-2 MANAGING EMPLOYEE
SAWYER, MELLOW Individual W-2 MANAGING EMPLOYEE
TAETZ, LINDA Individual CORPORATE OFFICER
ABUSAMRAH SALAIMEH, ABDALLAH Individual OPERATIONAL/MANAGERIAL CONTROL
NASSAR, NICOLAS Individual OPERATIONAL/MANAGERIAL CONTROL
POTTROFF, DENNISE Individual OPERATIONAL/MANAGERIAL CONTROL
SAWYER, MELLOW Individual OPERATIONAL/MANAGERIAL CONTROL
SOTOLONG, PATRICIA Individual OPERATIONAL/MANAGERIAL CONTROL
PALM SPRINGS HOLDING COMPANY GP LLC Organization GENERAL PARTNERSHIP INTEREST

What families say

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Common questions about Palm Springs Healthcare & Rehabilitation Center

What is the ElderGrade for Palm Springs Healthcare & Rehabilitation Center? +

Palm Springs Healthcare & Rehabilitation Center holds an ElderGrade of A (85.6 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Palm Springs Healthcare & Rehabilitation Center? +

Residents receive an average of 5.10 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Palm Springs Healthcare & Rehabilitation Center been cited for harming residents? +

No. None of the 31 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Palm Springs Healthcare & Rehabilitation Center accept Medicaid? +

Yes, Palm Springs Healthcare & Rehabilitation Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.