ElderGrade
C

64/100

Average

Oakwood Village East Health And Rehab Center

5833 American Parkway, Madison, WI 53718

CMS 3/5 stars #6 of 16 in Dane County (608) 230-4000
Certified beds
40
Occupancy
84%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $326,260 in federal fines

    CMS has fined this facility across 1 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 20/30 Staffing 26/30 Stability 12/15 Outcomes 12/15 Enforcement 0/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

20/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years

Staffing

26/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 5.06 total nurse hours per resident per day (national median 3.77)
  • 1.45 RN hours per resident per day
  • Weekend staffing drops 8% against weekdays

Staff stability

12/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 44% of nursing staff left in the last year

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

0/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $326,260 in federal fines across 1 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 5.51 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 1.45 hrs
National average 0.69 hrs Better than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 5.06 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 44.10%
National average 45.80% Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

All 18 citations

Last standard health inspection: July 29, 2025 (1 year ago).

J Oct 22, 2025 F0686 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Immediate jeopardy to resident health or safety

D Oct 22, 2025 F0684 From a complaint

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

No actual harm, potential for more than minimal harm

F Jul 29, 2025 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

E Jul 29, 2025 F0609

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

E Jul 29, 2025 F0610

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

No actual harm, potential for more than minimal harm

E Jul 29, 2025 F0645

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0578

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

No actual harm, potential for more than minimal harm

D Jul 29, 2025 F0600

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
CHURCH, MARTHA Individual MANAGING CONTROL - GOVERNING BODY
HAYDEN, KEVIN Individual MANAGING CONTROL - GOVERNING BODY
KUNZ, TOM Individual MANAGING CONTROL - GOVERNING BODY
NICHOLSON, ROBERT Individual MANAGING CONTROL - GOVERNING BODY
WOLFF, SALLY Individual MANAGING CONTROL - GOVERNING BODY
CHURCH, MARTHA Individual CORPORATE DIRECTOR
HAYDEN, KEVIN Individual CORPORATE DIRECTOR
KUNZ, TOM Individual CORPORATE DIRECTOR
NICHOLSON, ROBERT Individual CORPORATE DIRECTOR
WOLFF, SALLY Individual CORPORATE DIRECTOR
BARROS, MARY Individual CORPORATE OFFICER
HAMILTON-CRAWFORD, JANICE Individual CORPORATE OFFICER

What families say

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Common questions about Oakwood Village East Health And Rehab Center

What is the ElderGrade for Oakwood Village East Health And Rehab Center? +

Oakwood Village East Health And Rehab Center holds an ElderGrade of C (64 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Oakwood Village East Health And Rehab Center? +

Residents receive an average of 5.51 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Oakwood Village East Health And Rehab Center been cited for harming residents? +

Yes. 1 of the 18 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Oakwood Village East Health And Rehab Center accept Medicaid? +

Yes, Oakwood Village East Health And Rehab Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.