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C

67/100

Average

Norwood Crossing

6016 North Nina Avenue, Chicago, IL 60631

CMS 2/5 stars #75 of 202 in Cook County (773) 631-4856
Certified beds
131
Occupancy
83%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $40,474 in federal fines

    CMS has fined this facility across 2 penalty action(s).

Our read on Norwood Crossing

Norwood Crossing is a nonprofit home of 131 beds on Chicago's North Side, and its nurse staffing runs about 8% above the national average, enough for four stars on that measure. Weekends dip roughly 6% below its own weekday coverage, though, and annual turnover sits at 56.7% against a national 45.8%, so the people providing that care keep changing. The inspection record is where the picture darkens: 34 deficiencies, four at harm or jeopardy level, three tied to abuse, and $63,348 in fines across three events. The most recent inspection was in July 2025, so the record is current. Solid staffing numbers, a troubled inspection history, both are true here.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing22/30Stability5/15Outcomes9/15Enforcement1/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

22/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →4.06 total nurse hours per resident per day (national median 3.77)
  • →1.4 RN hours per resident per day
  • →Weekend staffing drops 6% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →57% of nursing staff left in the last year

Resident outcomes

9/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →3 of 5 stars on the CMS quality-measure rating

Enforcement history

1/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$40,474 in federal fines across 2 action(s)
  • →-4 for 2 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day4.16 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours1.40 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours3.91 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover56.70%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: July 25, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

What families say

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Common questions about Norwood Crossing

What is the ElderGrade for Norwood Crossing? +

Norwood Crossing holds an ElderGrade of C (67 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Norwood Crossing? +

Residents receive an average of 4.16 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Norwood Crossing been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Norwood Crossing accept Medicaid? +

Yes, Norwood Crossing is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.