ElderGrade
C

68/100

Average

Northern Neck Senior Care Community

20 Delfae Drive, Warsaw, VA 22572

CMS 3/5 stars (804) 313-2568
Certified beds
80
Occupancy
96%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • Last inspection was more than 2 years ago

    Ratings here are based on older survey data than at most facilities.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • No citations recorded in the last 3 years

Staffing

8/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 2.75 total nurse hours per resident per day (national median 3.77)
  • 0.46 RN hours per resident per day
  • Weekend staffing drops 13% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 58% of nursing staff left in the last year

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 5 of 5 stars on the CMS quality-measure rating

Enforcement history

10/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • No federal fines on record

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.31 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.46 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.88 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 58.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 28 citations

Last standard health inspection: March 16, 2023 (3 years ago).

D Aug 1, 2023 F0609 From a complaint

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

No actual harm, potential for more than minimal harm

D Aug 1, 2023 F0677 From a complaint

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

No actual harm, potential for more than minimal harm

D Aug 1, 2023 F0791 From a complaint

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

No actual harm, potential for more than minimal harm

E Mar 16, 2023 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

D Mar 16, 2023 F0550

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

No actual harm, potential for more than minimal harm

D Mar 16, 2023 F0580

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

No actual harm, potential for more than minimal harm

D Mar 16, 2023 F0657

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

No actual harm, potential for more than minimal harm

D Mar 16, 2023 F0658

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
HALLBACK, ERIKKA Individual W-2 MANAGING EMPLOYEE
HARTSTEIN, JAKE Individual CORPORATE OFFICER
BSD EOM IRREVOCABLE TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
HLHK IRREVOCABLE TRUST Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
SOUTH EAST VIRGINIA HOLD CO LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
VOGUE NHC LLC Organization 5% OR GREATER INDIRECT OWNERSHIP INTEREST
VA 3 OPCO HOLDCO LLC Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

Write a review

No family reviews yet for Northern Neck Senior Care Community. If you or a relative have experience of this home, other families would find it useful.

Be the first to review

Every review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.

Common questions about Northern Neck Senior Care Community

What is the ElderGrade for Northern Neck Senior Care Community? +

Northern Neck Senior Care Community holds an ElderGrade of C (68 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Northern Neck Senior Care Community? +

Residents receive an average of 3.31 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Northern Neck Senior Care Community been cited for harming residents? +

No. None of the 28 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Northern Neck Senior Care Community accept Medicaid? +

Yes, Northern Neck Senior Care Community is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.