94.5/100
Excellent
78 Boston Road, North Billerica, MA 01862
Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.
Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
Hours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Last standard health inspection: April 1, 2026 (4 months ago). That inspection produced no citations — the findings below are older.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
No actual harm, potential for more than minimal harm
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
No actual harm, potential for more than minimal harm
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
No actual harm, potential for more than minimal harm
| Owner | Type | Role | Since |
|---|---|---|---|
| MAZERALL, LAUREN | Individual | W-2 MANAGING EMPLOYEE | — |
| MCDONALD, JOHN | Individual | W-2 MANAGING EMPLOYEE | — |
| AGBA, CHIBUEZE | Individual | CORPORATE DIRECTOR | — |
| MCDONALD, JOHN | Individual | CORPORATE DIRECTOR | — |
| WEINSTEIN, JEFFREY | Individual | CORPORATE DIRECTOR | — |
| ZANE, ELLEN | Individual | CORPORATE DIRECTOR | — |
| MAZERALL, LAUREN | Individual | CORPORATE OFFICER | — |
| TUFTS-MEDICAL CENTER, PARENT INC. | Organization | OPERATIONAL/MANAGERIAL CONTROL | — |
| MAZERALL, LAUREN | Individual | OPERATIONAL/MANAGERIAL CONTROL | — |
| TUFTS-MEDICAL CENTER, PARENT INC. | Organization | 5% OR GREATER DIRECT OWNERSHIP INTEREST | — |
| TUFTS MEDICAL CENTER PARENT INC | Organization | 5% OR GREATER INDIRECT OWNERSHIP INTEREST | — |
No family reviews yet for New England Pediatric Care. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern — that routes you to your state ombudsman, who can actually intervene.
New England Pediatric Care holds an ElderGrade of A (94.5 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
Residents receive an average of 8.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
No. None of the 5 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Yes, New England Pediatric Care is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.