ElderGrade
F

39/100

Poor

Mustang Park Therapy And Living Center

4501 Plano Parkway, Carrollton, TX 75010

CMS 1/5 stars #14 of 18 in Denton County (469) 701-5300
Certified beds
120
Occupancy
45%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 3 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $18,275 in federal fines

    CMS has fined this facility across 2 penalty action(s).

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

2/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -8 for 2 actual-harm citation(s) in the last 3 years
  • -10 for 49 total citations against a national median of 17

Staffing

11.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 3.35 total nurse hours per resident per day (national median 3.77)
  • 0.5 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

7.5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • No turnover figure reported — scored neutral

Resident outcomes

12/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 4 of 5 stars on the CMS quality-measure rating

Enforcement history

6/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $18,275 in federal fines across 2 action(s)
  • -2 for 1 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.11 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.50 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.63 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover Not reported

The share of nursing staff who left over the last year.

Recent inspection findings

All 49 citations

Last standard health inspection: April 1, 2026 (4 months ago).

E Apr 1, 2026 F0558

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

E Apr 1, 2026 F0804

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

No actual harm, potential for more than minimal harm

E Apr 1, 2026 F0809

Nutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or out...

No actual harm, potential for more than minimal harm

E Apr 1, 2026 F0812

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E Apr 1, 2026 F0880

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

No actual harm, potential for more than minimal harm

D Apr 1, 2026 F0628

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

No actual harm, potential for more than minimal harm

D Apr 1, 2026 F0656

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

No actual harm, potential for more than minimal harm

D Dec 10, 2025 F0558 From a complaint

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
KRS CARROLLTON LLC Organization 5% OR GREATER MORTGAGE INTEREST
THOMPSON, JOHNNY Individual CORPORATE OFFICER
MUSTANG PARK THERAPY AND LIVING CENTER LLC Organization OPERATIONAL/MANAGERIAL CONTROL
DIEHL, KELSEY Individual OPERATIONAL/MANAGERIAL CONTROL
PATEL, KETAN Individual OPERATIONAL/MANAGERIAL CONTROL
RYE, ROBERT Individual OPERATIONAL/MANAGERIAL CONTROL
KILGORE, JOSHUA Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
STEIN, JAMES Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
STEIN, PAUL Individual INDIVIDUAL IS AN OWNER, PARTNER OR TRUSTEE O...
KRS CARROLLTON LLC Organization ADP OF THE SNF
MUSTANG PARK THERAPY AND LIVING CENTER LLC Organization ADP OF THE SNF
DIEHL, KELSEY Individual ADP OF THE SNF

What families say

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Common questions about Mustang Park Therapy And Living Center

What is the ElderGrade for Mustang Park Therapy And Living Center? +

Mustang Park Therapy And Living Center holds an ElderGrade of F (39 out of 100), which we describe as "poor". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mustang Park Therapy And Living Center? +

Residents receive an average of 3.11 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mustang Park Therapy And Living Center been cited for harming residents? +

Yes. 3 of the 49 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Mustang Park Therapy And Living Center accept Medicaid? +

Yes, Mustang Park Therapy And Living Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.