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B

81.5/100

Above average

Monument Healthcare American Fork

350 East 300 North, American Fork, UT 84003

CMS 3/5 stars #3 of 13 in Utah County (801) 756-5293
Certified beds
106
Occupancy
20%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $35,437 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Monument Healthcare American Fork

Monument Healthcare American Fork runs high on nurse hours, 5.79 per resident day, roughly half again the national average, and that staffing shows up in a four-star CMS staffing rating and a five-star quality measure score. The problems sit elsewhere. Inspectors have logged 59 deficiencies, six of them involving actual harm or jeopardy and five tied to abuse, with a $35,437 fine on the books and a two-star health inspection rating. Weekend coverage drops about 19% below weekday levels, and turnover sits at 50%, above the 45.8% national figure, meaning the people filling those generous hours keep changing. The most recent inspection was September 2025, so this record is current, not stale.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing24.5/30Stability7/15Outcomes15/15Enforcement5/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

24.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →5.06 total nurse hours per resident per day (national median 3.77)
  • →2.49 RN hours per resident per day
  • →Weekend staffing drops 19% against weekdays

Staff stability

7/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →50% of nursing staff left in the last year
  • →-2 for 2 administrator departures

Resident outcomes

15/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →5 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$35,437 in federal fines across 1 action(s)

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day5.79 hrs
National average 3.86 hrsBetter than average
Registered nurse (RN) hours2.49 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours4.67 hrs
National average 3.42 hrsBetter than average

The shift most families visit, and the one thinned first.

Nursing staff turnover50.00%
National average 45.80%Below average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: September 4, 2025 (1 year ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of MONUMENT HEALTH GROUP, which operates 11 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Monument Healthcare American Fork

What is the ElderGrade for Monument Healthcare American Fork? +

Monument Healthcare American Fork holds an ElderGrade of B (81.5 out of 100), which we describe as "above average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Monument Healthcare American Fork? +

Residents receive an average of 5.79 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Monument Healthcare American Fork been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Monument Healthcare American Fork accept Medicaid? +

Yes, Monument Healthcare American Fork is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.