94/100
Excellent
Mercy Hospital Skilled Nursing Facility
55 Melroy Avenue, Lackawanna, NY 14218
- Certified beds
- 84
- Occupancy
- 98%
- Ownership
- Non-profit
- Accepts
- Medicare + Medicaid
Our read on Mercy Hospital Skilled Nursing Facility
Mercy Hospital Skilled Nursing Facility runs 4.68 nurse hours per resident per day, about 21% above the national average, and its quality measure rating is perfect at 5 out of 5. The catch is weekends: staffing drops roughly 14% below its own weekday levels, so the coverage your family member gets on a Saturday won't match a Tuesday. Staff turnover sits at 43.7%, slightly better than the national 45.8% but still meaning nearly half the nursing staff turns over annually. Four deficiencies sit on the current record, none at harm level, one abuse-related, with the last inspection in July 2025.
Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.
How this grade was calculated
Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.
A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.
Inspection safety
30/30Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.
- →No citations recorded in the last 3 years
Staffing
27/30Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.
- →5.38 total nurse hours per resident per day (national median 3.77)
- →0.65 RN hours per resident per day
- →Weekend staffing drops 14% against weekdays
Staff stability
12/15How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.
- →44% of nursing staff left in the last year
Resident outcomes
15/15The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.
- →5 of 5 stars on the CMS quality-measure rating
Enforcement history
10/10Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.
- →No federal fines on record
Staffing, against the national average
Full detailHours of nursing care each resident receives per day. The marker on each bar is the national average.
RNs are the licence level most likely to catch a resident deteriorating.
The shift most families visit, and the one thinned first.
The share of nursing staff who left over the last year.
Recent inspection findings
Last standard health inspection: July 24, 2025 (1 year ago). No citations were recorded.
No health-inspection citations on record for this facility in the current CMS release.
What families say
Write a reviewNo family reviews yet for Mercy Hospital Skilled Nursing Facility. If you or a relative have experience of this home, other families would find it useful.
Be the first to reviewEvery review is confirmed by email and read by a moderator before it appears. We remove reviews written by or for a facility. If something is wrong right now, report a concern , that routes you to your state ombudsman, who can actually intervene.
Common questions about Mercy Hospital Skilled Nursing Facility
What is the ElderGrade for Mercy Hospital Skilled Nursing Facility? +
Mercy Hospital Skilled Nursing Facility holds an ElderGrade of A (94 out of 100), which we describe as "excellent". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.
How many nursing hours does each resident get at Mercy Hospital Skilled Nursing Facility? +
Residents receive an average of 4.68 nursing hours per day across all nursing staff, against a national average of 3.86 hours.
Has Mercy Hospital Skilled Nursing Facility been cited for harming residents? +
No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.
Does Mercy Hospital Skilled Nursing Facility accept Medicaid? +
Yes, Mercy Hospital Skilled Nursing Facility is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.
- Add another