ElderGrade
D

52.8/100

Below average

Mayers Memorial Hospital

43563 Hwy 299 E, Fall River Mills, CA 96028

CMS 2/5 stars #10 of 10 in Shasta County (530) 336-5511
Certified beds
99
Occupancy
70%
Ownership
Government
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $62,258 in federal fines

    CMS has fined this facility across 1 penalty action(s).

  • Nursing staff turnover of 64%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection 16.8/30 Staffing 25/30 Stability 5/15 Outcomes 5/15 Enforcement 1/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is — two homes can share a score and look nothing alike.

Inspection safety

16.8/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -3.2 for 26 total citations against a national median of 17

Staffing

25/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 6.06 total nurse hours per resident per day (national median 3.77)
  • 0.57 RN hours per resident per day
  • Weekend staffing drops 15% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 64% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

1/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $62,258 in federal fines across 1 action(s)
  • -4 for 2 denial(s) of Medicare payment for new admissions

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 4.97 hrs
National average 3.86 hrs Better than average
Registered nurse (RN) hours 0.57 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 4.25 hrs
National average 3.42 hrs Better than average

The shift most families visit, and the one thinned first.

Nursing staff turnover 64.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 36 citations

Last standard health inspection: August 7, 2025 (1 year ago).

D Apr 1, 2026 F0627 From a complaint

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0557

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0584

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0605

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0755

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0756

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0759

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

No actual harm, potential for more than minimal harm

E Aug 7, 2025 F0761

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled...

No actual harm, potential for more than minimal harm

Who owns this home

Full record
Owner Type Role Since
LAKEY, TRAVIS Individual CORPORATE OFFICER
MAYERS MEMORIAL HOSPITAL DISTRICT Organization OPERATIONAL/MANAGERIAL CONTROL
HARRIS, RYAN Individual OPERATIONAL/MANAGERIAL CONTROL
LAKEY, TRAVIS Individual OPERATIONAL/MANAGERIAL CONTROL
OVERTON, THERESA Individual OPERATIONAL/MANAGERIAL CONTROL
MAYERS MEMORIAL HOSPITAL DISTRICT Organization TRUSTEE OF THE SNF
MAYERS MEMORIAL HOSPITAL DISTRICT Organization ADP OF THE SNF
HARRIS, RYAN Individual ADP OF THE SNF
LAKEY, TRAVIS Individual ADP OF THE SNF
OVERTON, THERESA Individual ADP OF THE SNF
MAYERS MEMORIAL HOSPITAL DISTRICT Organization 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Mayers Memorial Hospital

What is the ElderGrade for Mayers Memorial Hospital? +

Mayers Memorial Hospital holds an ElderGrade of D (52.8 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Mayers Memorial Hospital? +

Residents receive an average of 4.97 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Mayers Memorial Hospital been cited for harming residents? +

Yes. 1 of the 36 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Mayers Memorial Hospital accept Medicaid? +

Yes, Mayers Memorial Hospital is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.