ElderGrade
D

47.1/100

Below average

Massena Rehabilitation & Nursing Center

89 Grove Street, Massena, NY 13662

CMS 1/5 stars #4 of 4 in St. Lawrence County (315) 769-2494
Certified beds
160
Occupancy
93%
Ownership
For-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion — each one comes straight from a federal inspection or enforcement file.

  • 1 citation(s) involving actual harm or immediate jeopardy

    Inspectors found violations at scope/severity G or above, meaning residents were harmed or placed in immediate jeopardy.

  • $33,387 in federal fines

    CMS has fined this facility across 3 penalty action(s).

  • Nursing staff turnover of 61%

    High turnover means residents rarely see the same caregiver twice. The national average is about 50%.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes — the full formula is on How we grade.

Inspection safety

13.6/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • -10 for 1 immediate-jeopardy citation(s) in the last 3 years
  • -6.4 for 35 total citations against a national median of 17

Staffing

18.5/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • 4.04 total nurse hours per resident per day (national median 3.77)
  • 0.64 RN hours per resident per day
  • Weekend staffing drops 18% against weekdays

Staff stability

5/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • 61% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • 2 of 5 stars on the CMS quality-measure rating

Enforcement history

5/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • $33,387 in federal fines across 3 action(s)

Grade ceiling applied

  • Capped at 64 (grade C) — immediate-jeopardy citation in the last 3 years

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day 3.41 hrs
National average 3.86 hrs Below average
Registered nurse (RN) hours 0.64 hrs
National average 0.69 hrs Below average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours 2.81 hrs
National average 3.42 hrs Below average

The shift most families visit, and the one thinned first.

Nursing staff turnover 61.20%
National average 45.80% Below average

The share of nursing staff who left over the last year.

Recent inspection findings

All 41 citations

Last standard health inspection: August 15, 2025 (1 year ago).

K May 22, 2026 F0689 From a complaint

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Immediate jeopardy to resident health or safety

F May 22, 2026 F0800 From a complaint

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

No actual harm, potential for more than minimal harm

F May 22, 2026 F0801 From a complaint

Nutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

No actual harm, potential for more than minimal harm

F May 22, 2026 F0812 From a complaint

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

No actual harm, potential for more than minimal harm

E May 22, 2026 F0584 From a complaint

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

No actual harm, potential for more than minimal harm

D May 22, 2026 F0755 From a complaint

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

No actual harm, potential for more than minimal harm

D May 22, 2026 F0919 From a complaint

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

No actual harm, potential for more than minimal harm

F Aug 15, 2025 F0802

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

No actual harm, potential for more than minimal harm

Who owns this home

Full record

Part of PERSONAL HEALTHCARE MANAGEMENT, which operates 21 homes. Staffing budgets are usually set at chain level, not in the building.

Owner Type Role Since
MARNC REALTY LLC Organization 5% OR GREATER MORTGAGE INTEREST
BARTH, ALEXANDER Individual CORPORATE OFFICER
OSTROVITSKY, ISRAEL Individual CORPORATE OFFICER
GARRITY, MICHELLE Individual OPERATIONAL/MANAGERIAL CONTROL
MARNC REALTY LLC Organization ADP OF THE SNF
BARTH, ALEXANDER Individual ADP OF THE SNF
GARRITY, MICHELLE Individual ADP OF THE SNF
OSTROVITSKY, ISRAEL Individual ADP OF THE SNF
BEIM, ESTHER Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
ZAGELBAUM, BATIA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
ZAGELBAUM, YECHIEL Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST
WALDEN, CHAYA Individual 5% OR GREATER DIRECT OWNERSHIP INTEREST

What families say

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Common questions about Massena Rehabilitation & Nursing Center

What is the ElderGrade for Massena Rehabilitation & Nursing Center? +

Massena Rehabilitation & Nursing Center holds an ElderGrade of D (47.1 out of 100), which we describe as "below average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Massena Rehabilitation & Nursing Center? +

Residents receive an average of 3.41 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Massena Rehabilitation & Nursing Center been cited for harming residents? +

Yes. 1 of the 41 citations on record were scored at scope and severity G or above, meaning inspectors found actual harm to a resident or immediate jeopardy to resident safety.

Does Massena Rehabilitation & Nursing Center accept Medicaid? +

Yes, Massena Rehabilitation & Nursing Center is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.