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C

57/100

Average

Marquardt Memorial Manor

1020 Hill St., Watertown, WI 53098

CMS 2/5 stars #9 of 10 in Dodge County (920) 261-0400
Certified beds
140
Occupancy
52%
Ownership
Non-profit
Accepts
Medicare + Medicaid

What to ask about before you visit

These are findings in the public CMS record for this home. They are not our opinion, each one comes straight from a federal inspection or enforcement file.

  • $26,706 in federal fines

    CMS has fined this facility across 1 penalty action(s).

Our read on Marquardt Memorial Manor

Marquardt Memorial Manor runs 3.22 nurse staffing hours per resident day, about 16% under the national average, and weekends drop roughly 8% below its own weekday level. Turnover sits at 45.2%, essentially the national rate, so the problem here isn't retention, it's how thin the coverage is day to day. The inspection record shows 44 deficiencies, including 3 at the harm or jeopardy level and 4 tied to abuse, with one fine of $26,706 and a survey dated February 2026. All three CMS star ratings land at 2 out of 5. For a 140-bed nonprofit in Watertown, the numbers describe a home with real quality and safety problems, not just a staffing squeeze.

Written from the CMS figures for this home shown further down this page. Nothing here is paid for or supplied by the home.

How this grade was calculated

Every point is shown. Nothing is weighted behind the scenes, the full formula is on How we grade.

Inspection30/30Staffing10/30Stability9/15Outcomes5/15Enforcement3/10

A full pentagon is full marks. The shape shows what kind of good or bad a home is, two homes can share a score and look nothing alike.

Inspection safety

30/30

Citations from state health inspections over the last three surveys, weighted by how much harm CMS says they caused.

  • →No citations recorded in the last 3 years

Staffing

10/30

Nursing hours per resident per day, adjusted for how sick the residents are, plus RN cover and weekend consistency.

  • →2.81 total nurse hours per resident per day (national median 3.77)
  • →0.74 RN hours per resident per day
  • →Weekend staffing drops 8% against weekdays

Staff stability

9/15

How much of the nursing team leaves in a year. High turnover means a resident rarely sees the same face twice.

  • →45% of nursing staff left in the last year

Resident outcomes

5/15

The CMS quality-measure rating, built from resident outcomes like falls, pressure ulcers, infections and antipsychotic use.

  • →2 of 5 stars on the CMS quality-measure rating

Enforcement history

3/10

Fines and payment denials CMS has imposed. A denial of payment means CMS stopped paying for new admissions.

  • →$26,706 in federal fines across 1 action(s)
  • →-2 for 1 denial(s) of Medicare payment for new admissions

Staffing, against the national average

Full detail

Hours of nursing care each resident receives per day. The marker on each bar is the national average.

Total nurse hours per resident per day3.22 hrs
National average 3.86 hrsBelow average
Registered nurse (RN) hours0.74 hrs
National average 0.69 hrsBetter than average

RNs are the licence level most likely to catch a resident deteriorating.

Weekend nurse hours2.96 hrs
National average 3.42 hrsBelow average

The shift most families visit, and the one thinned first.

Nursing staff turnover45.20%
National average 45.80%Better than average

The share of nursing staff who left over the last year.

Recent inspection findings

Last standard health inspection: February 25, 2026 (8 months ago). No citations were recorded.

No health-inspection citations on record for this facility in the current CMS release.

Who owns this home

Full record

Part of ILLUMINUS, which operates 5 homes. Staffing budgets are usually set at chain level, not in the building.

What families say

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Common questions about Marquardt Memorial Manor

What is the ElderGrade for Marquardt Memorial Manor? +

Marquardt Memorial Manor holds an ElderGrade of C (57 out of 100), which we describe as "average". The grade combines its inspection citations, nurse staffing levels, staff turnover, resident outcomes and enforcement history from the federal CMS record.

How many nursing hours does each resident get at Marquardt Memorial Manor? +

Residents receive an average of 3.22 nursing hours per day across all nursing staff, against a national average of 3.86 hours.

Has Marquardt Memorial Manor been cited for harming residents? +

No. None of the 0 citations on record were scored at the levels CMS uses to indicate actual harm or immediate jeopardy.

Does Marquardt Memorial Manor accept Medicaid? +

Yes, Marquardt Memorial Manor is certified to accept Medicaid, which is the programme that pays for long-term custodial care once a resident meets their state's income and asset limits.